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Working with Microsoft Dynamics CRM 4.0

Autor: Jim Steger; Mike Snyder
Editora: Redmond, Wash. : Microsoft Press, ©2008.
Edição/Formato   Imprimir livro : Inglês : 2nd edVer todas as edições e formatos
Resumo:
Describes the features and functions of Microsoft CRM, covering such topics as managing information access, creating custom reports, integrating Microsoft CRM with other applications, and automating business processes.
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Detalhes

Tipo de Documento Livro
Todos os Autores / Contribuintes: Jim Steger; Mike Snyder
ISBN: 9780735623781 0735623783
Número OCLC: 166367570
Notas: In earlier edition, Mike Snyder's name appears as first author.
Includes index.
Descrição: xxi, 615 pages : illustrations ; 23 cm
Conteúdos: Introduction --
Overview and Setup --
1. Microsoft Dynamics CRM 4.0 Overview --
2. Setup and Common Tasks --
3. Managing Security and Information Access --
Customization --
4. Entity Customization: Concepts and Attributes --
5. Entity Customization: Forms and Views --
6. Entity Customization: Relationships, Custom Entities, and Site Map --
7. Reporting and Analysis --
8. Workflow --
Extending Microsoft Dynamics CRM --
9. Microsoft Dynamics CRM 4.0 SDK --
10. Form Scripting and Extensions.
Responsabilidade: Jim Steger, Mike Snyder.

Resumo:

Describes the features and functions of Microsoft CRM, covering such topics as managing information access, creating custom reports, integrating Microsoft CRM with other applications, and automating business processes.

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