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Working with Microsoft Dynamics CRM 4.0

Author: Jim Steger; Mike Snyder
Publisher: Redmond, Wash. : Microsoft Press, ©2008.
Edition/Format:   eBook : Document : English : 2nd edView all editions and formats
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Steger, Jim.
Working with Microsoft Dynamics CRM 4.0.
Redmond, Wash. : Microsoft Press, ©2008
(DLC) 2008920564
(OCoLC)166367570
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Jim Steger; Mike Snyder
ISBN: 9780735623781 0735623783 9780735643178 0735643172
OCLC Number: 243693201
Notes: Includes index.
Description: 1 online resource (xxi, 615 pages) : illustrations
Contents: pt. I. Overview and Setup --
1. Microsoft Dynamics CRM 4.0 Overview --
2. Setup and Common Tasks --
3. Managing Security and Information Access --
pt. II. Customization --
4. Entity Customization: Concepts and Attributes --
5. Entity Customization: Forms and Views --
6. Entity Customization: Relationships, Custom Entities, and Site Map --
7. Reporting and Analysis --
8. Workflow --
pt. III. Extending Microsoft Dynamics CRM --
9. Microsoft Dynamics CRM 4.0 SDK --
10. Form Scripting and Extensions.
Responsibility: Jim Steger, Mike Snyder.

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