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Workplace communications-- the basics

Author: George J Searles
Publisher: New York : Longman, ©2003.
Edition/Format:   Print book : English : 2nd edView all editions and formats
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Genre/Form: Problems and exercises
Problems, exercises, etc
Document Type: Book
All Authors / Contributors: George J Searles
ISBN: 0321107594 9780321107596
OCLC Number: 48942038
Notes: Includes index.
Description: xv, 314 pages : illustrations ; 24 cm
Contents: Preface. Introduction. 1. The Keys to Successful Communication: Purpose, Audience, and Tone. Purpose.Audience.Tone.2. Correspondence: Memos and Letters. Memos.Letters3. Effective Visuals: Tables, Graphs, Charts, and Illustrations. Principles of Effective Visuals.Tables.Graphs.Charts.Illustrations4. Short Reports: Page Design, Formats, and Types of Reports. Page Design.Report Formats: Memo, Letter, and Booklet.Types of Reports.5. Summaries. Types of Summaries: Descriptive, Informative, and Evaluative6. Mechanism and Process/Procedure Descriptions. Mechanism Description.Process/Procedure Description.7. Instructions. Instructions.8. Job Application Process: Letter, Resume, Interview, and Follow-Up. Application Letter.Resume.Interview.Follow-Up.9. Oral Presentations: Preparation and Delivery. Preparation.Delivery.10. Long Reports: Format, Collaboration, and Documentation. Format.Collaboration.Documentation.Appendix A: Ten Strategies to Improve Your Style. Appendix B: Review of Mechanics: Spelling, Punctuation, and Grammar. Index.
Responsibility: George J. Searles.

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