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Workplace dispute resolution : directions for the 21st century

Author: Sandra E Gleason
Publisher: East Lansing : Michigan State University Press, ©1997.
Edition/Format:   Book : State or province government publication : EnglishView all editions and formats
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Additional Physical Format: Online version:
Workplace dispute resolution.
East Lansing : Michigan State University Press, c1997
(OCoLC)605038361
Online version:
Workplace dispute resolution.
East Lansing : Michigan State University Press, c1997
(OCoLC)608411542
Material Type: Government publication, State or province government publication
Document Type: Book
All Authors / Contributors: Sandra E Gleason
ISBN: 0870134361 9780870134364
OCLC Number: 37031069
Description: xiv, 283 p. 23 cm.
Contents: Managing workplace disputes: overview and directions for the 21st century / Sandra E. Gleason --
Perspectives from the United States. Dispute resolution frontiers in the unionized workplace / Peter Feuille ; Conflictive partnerships under collective bargaining: a neutral's perspective / Sylvia Skratek ; Dispute resolution in the non-union environment: an evolution toward integrated systems for conflict management? / Mary Rowe ; Dispute resolution and team-based work systems / Joel Cutcher-Gershenfeld and Thomas A. Kochan ; Lessons from workers' compensation: perceptions of fairness in disputes / Sandra E. Gleason and Karen Roberts --
Perspectives from Japan and Western Europe. Dispute resolution and prevention in Japanese steel joint ventures: two case studies / Michio Nitta ; Dispute procedures in Western Europe / R. Oliver Clarke --
New perspectives on negotiation. Fairness, justification, and dispute resolution / Kristina A. Diekmann, Ann E. Tenbrunsel, Max H. Bazerman ; Relationships between disputants: an analysis of their characteristics and impact / Leonard Greenhalgh and Deborah I. Chapman ; Through the looking glass: negotiation theory refracted through the lens of gender / Deborah M. Kolb and Linda L. Putnam --
Epilogue: Relevance and communication. Future progress in dispute resolution: linking practice and academic research / Timothy Hedeen.
Responsibility: edited by Sandra E. Gleason.

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