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World class applications of Six Sigma

Author: Jiju Antony; Ashok Kumar; Ricardo Bañuelas
Publisher: Oxford ; Burlington, MA : Butterworth-Heinemann, 2006.
Edition/Format:   eBook : Document : English : 1st edView all editions and formats
Summary:
World Class Applications shows what real organisations have done to implement Six Sigma, the methodology used, and the results delivered. The book provides details of how these organisations overcame issues with the statistical tools of Six Sigma and provides valuable lessons by explaining what went wrong when implementation failed. Cases cover topics including: Six Sigma in HR; Implementing Six Sigma in the Dow  Read more...
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Genre/Form: Electronic books
Case studies
Additional Physical Format: Print version:
World class applications of Six Sigma.
Oxford ; Burlington, MA : Butterworth-Heinemann, 2006
(OCoLC)64313624
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Jiju Antony; Ashok Kumar; Ricardo Bañuelas
ISBN: 9780750664592 0750664592 0080456375 9780080456379
OCLC Number: 474951994
Description: 1 online resource (xxvi, 241 pages) : illustrations
Contents: Introduction to Six Sigma; Background to theory and philosophy; PART 1: Six Sigma case studies in manufacturing industries: General Domestic Appliances, 3M, Bombardier, Ford, Dow Chemicals, Land Rover; PART 2: Six Sigma case studies in service industries: GE, US Healthcare, Coleman Mary, J P Morgan/Chase; Insurance Company; Summary --
discussion of Six Sigma and cultural change.
Responsibility: edited by Jiju Antony, Ricardo Bañuelas, Ashok Kumar.

Abstract:

Shows what real organisations have done to implement Six Sigma, the methodology used, and the results delivered. This book provides details of how these organisations overcame issues with the  Read more...

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