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Your attitude is showing : a primer of human relations

Author: Sharon Lund O'Neil; Elwood N Chapman
Publisher: Upper Saddle River, N.J. : Pearson Prentice Hall, ©2008.
Edition/Format:   Print book : English : 12th edView all editions and formats
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Sharon Lund O'Neil; Elwood N Chapman
ISBN: 0132429047 9780132429047
OCLC Number: 70884985
Notes: Includes index.
Description: xxix, 364 pages : illustrations ; 25 cm
Contents: Part I Understanding yourself: You can't escape human relations --
Human relations can make or break you --
Hold on to your positive attitude --
When people step on your attitude --
Part II Relationships with others: Vertical and horizontal working relationships --
Your potential and productivity a closer look --
The winning combination --
Your most important working relationship --
Understanding the nature of relationships --
Part III Maximizing your relationships: Your success as a team player --
Emotional intelligence: managing stress, frustration, and aggression --
Restoring injured relationships --
Attitudes among culturally diverse coworkers --
Part IV Building your career: Succeeding in a new job or assignment --
Initiation rites --
coping with teasing and testing --
Absenteeism can damage relationships --
Avoiding six common human-relations mistakes --
Business ethics, rumors, and the confidence triangle --
Goal setting and your attitude --
Strategies for advancing your career --
Keeping a positive attitude through plateau periods and reorganizations --
When you are tempted to scramble --
Attitude renewal --
Leadership/management: your career on the move.
Responsibility: Sharon Lund O'Neil, Elwood N. Chapman.
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