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Zapp! the lightning of empowerment : how to improve productivity, quality, and employee satisfaction

Author: William C Byham; Jeff Cox
Publisher: New York : Fawcett Columbine : Ballantine Books, 1992, cop. 1988.
Series: Fawcett Columbine book.
Edition/Format:   Book : English : 1st edView all editions and formats
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Document Type: Book
All Authors / Contributors: William C Byham; Jeff Cox
ISBN: 0449907058 9780449907054
OCLC Number: 439416069
Description: IX, 197 str. ; 21 cm.
Series Title: Fawcett Columbine book.
Responsibility: William C. Byham with Jeff Cox.

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