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Zapp! : the lightning of empowerment ; Zapp! your employees into extraordinary feats of improvement and bottom line success

Author: William C Byham; Jeff Cox
Publisher: London : Random House Business Books, 1999.
Edition/Format:   Print book : English : Rev edView all editions and formats
Summary:

Zapp! shows you how to encourage responsibility, acknowledgement, and creativity so that employees feel they 'own' their jobs. With hands-on examples, you will learn the basics that allow you to use  Read more...

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Document Type: Book
All Authors / Contributors: William C Byham; Jeff Cox
ISBN: 0712680357 9780712680356
OCLC Number: 40645618
Notes: First trade edition published in the USA: Development Dimensions International Press, 1989.
Description: ix, 212 pages : illustrations ; 21 cm
Responsibility: William C. Byham with Jeff Cox.

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