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The Zappos experience : 5 principles to inspire, engage, and wow. Summary.

Author: Joseph A Michelli
Publisher: [Kennett Square, Pa.] : Soundview Executive Book Summaries ; [Norwood, Mass. : Distributed by Books24x7.com], ©2012.
Series: Concentrated knowledge for the busy executive
Edition/Format:   eBook : Document : English
Database:WorldCat
Summary:

Given unprecedented access to one of the most successful online retailers in the world, the bestselling author of The Starbucks Experience unveils the customer-experience strategies that have made  Read more...

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Genre/Form: Electronic books
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Joseph A Michelli
OCLC Number: 796014575
Notes: Caption title.
Summary of: The Zappos experience : 5 principles to inspire, engage, and wow / Joseph Michelli. New York : McGraw-Hill, c2012.
Description: 1 online resource.
Series Title: Concentrated knowledge for the busy executive

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Linked Data


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