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Bernoff, Josh

Overview
Works: 24 works in 89 publications in 10 languages and 3,195 library holdings
Roles: Narrator
Classifications: HC79.I55, 303.4833
Publication Timeline
Key
Publications about Josh Bernoff
Publications by Josh Bernoff
Most widely held works by Josh Bernoff
Groundswell : winning in a world transformed by social technologies by Charlene Li( Book )
33 editions published between 2008 and 2011 in 3 languages and held by 1,655 libraries worldwide
"In Groundswell, two top analysts from Forrester Research show you how to turn the force of customers connecting to your own advantage. With twenty-five vivid cases from around the world--from health care to retail to consumer goods to business services--Li and Bernoff show how leading companies are gaining insights, generating revenue, saving money, and energizing their own customers. Whether you're in marketing, research, support, sales, development, or even running the whole enterprise, there's targeted advice here for you, backed up with real-world ROI to prove it works"--Cover, p. 2
Empowered unleash your employees, energize your customers, and transform your business by Josh Bernoff( Computer File )
10 editions published between 2010 and 2013 in English and held by 579 libraries worldwide
The authors present listeners a means for taking on one of the great business challenges of the 21st century. Armed with knowledge gained through social networking, customers are savvier than ever before. Bernoff and Schadler show business leaders ways to embrace this phenomenon and grow their business in new and imaginative ways
Empowered : unleash your employees, energize your customers, transform your business by Josh Bernoff( Book )
9 editions published in 2010 in English and held by 567 libraries worldwide
"You Know It's Happening within your organization. Your peopleu︣sing low-cost, accessible technologya︣re connecting with customers and building innovative new solutions. But who are these creative problem solvers? How can you lead them? How can you be one?" "We call them HEROes: highly empowered and resourceful operatives. Your company needs them because, in the age of Twitter, iPhones, Facebook, YouTube, and an ever-evolving torrent of Web information, your customers now step up to the counter armed with more data and access than ever beforeo︣ften overmatching your team." "In Empowered, Forrester's Josh Bernoffco author of the pioneering book Groundswella︣nd Ted Schadler explain how to transform your company by unleashing the force of HEROes. Like John Bernier and Ben Hedrington at Best Buy, who built an army of twenty-five hundred tweeting employees to reach out to customers online. Or John Stadick, who equipped six hundred sales staffers with iPhones and boosted profits at his construction rental company." "The truth is, a third of your information workers already use commonly available technologies that your company does not sanction. Empowered gives you a prescription for embracing this covert innovation. At the heart of a HERO-powered business is a new pact between these employees, company managers, and IT: HEROes build new solutions to meet customer needs, management sets clear rules while encouraging experimentation, and IT expands its role. to both support and secure these business solutions." "Fueled by data from Forrester Research, Empowered is packed with the business tools and information necessary to move your organization several steps ahead of the competition:" "Statistical analysis of the 16 percent of customers who account for 80 percent of online influence" "The HERO index: a scorecard of the industries and departments with the mosta︣nd the.. fewestH︣EROes"
Marketing in the groundswell by Charlene Li( Book )
4 editions published in 2009 in English and held by 124 libraries worldwide
Groundswell winning in a world transformed by social technologies by Charlene Li( Sound Recording )
8 editions published between 2008 and 2013 in English and held by 93 libraries worldwide
Two of Forrester Research's top analysts tell listeners how to turn the force of customers connecting to their own advantage. With twenty-five vivid cases from around the world -- from health care to retail to consumer goods to business services -- Li and Bernoff show how leading companies are gaining insights, generating revenue, saving money, and energizing their own customers
Wang ke sheng jing : cheng gong lu huo ren xin de she qun mei ti xing xiao by Charlene Li( Book )
2 editions published in 2009 in Chinese and held by 38 libraries worldwide
Empowered - Die neue Macht der Kunden Wie Unternehmen und ihre Mitarbeiter Facebook & Co. nutzen können by Josh Bernoff( Book )
2 editions published in 2011 in German and held by 38 libraries worldwide
Facebook, YouTube, Xing & Co. : Gewinnen mit Social Technologies by Charlene Li( Book )
2 editions published between 2009 and 2010 in German and held by 32 libraries worldwide
Groundswell by Charlene Li( Book )
1 edition published in 2011 in Dutch and held by 32 libraries worldwide
Overzicht voor ondernemers en managers van de actuele trends en ontwikkelingen op het gebied van social media en de mogelijkheden om deze met succes in te zetten voor bedrijf of organisatie
Groundswell : vinderstrategier i en verden af sociale teknologier ( Book )
1 edition published in 2009 in Danish and held by 7 libraries worldwide
Empowered : slip dine medarbejdere løs i de sociale og mobile medier ( Book )
1 edition published in 2010 in Danish and held by 5 libraries worldwide
Om hvordan virkomhedsledelsen kan give sine medarbejdere chancen for at bruge den moderne teknologi og de sociale medier optimalt, så virksomheden får glade kunder, som taler om virksomheden
Featured book review Groundswell by Andrew B Clancy( Computer File )
2 editions published in 2008 in English and held by 4 libraries worldwide
Enpawādo : Sōsharu media o saidai katsuyōsuru soshiki taisei by Josh Bernoff( Book )
2 editions published in 2011 in Japanese and held by 3 libraries worldwide
Guranzūeru : Sōsharu tekunorojī ni yoru kigyō senryaku by Charlene Li( Book )
2 editions published in 2008 in Japanese and held by 3 libraries worldwide
Chuang xin tui dong zhe by Josh Bernoff( Book )
1 edition published in 2011 in Chinese and held by 3 libraries worldwide
Korporacyjni herosi : daj pracownikom wolną rękę, zdynamizuj klientów, przekształć swoją firmę by Josh Bernoff( Book )
1 edition published in 2012 in Polish and held by 2 libraries worldwide
Làn sóng ngầm : thành công trong thế giới xáo trộn bởi công nghệ số by Charlene Li( Book )
1 edition published in 2010 in Vietnamese and held by 2 libraries worldwide
In Groundswell, two top analysts from Forrester Research show you how to turn the force of customers connecting to your own advantage. With twenty-five vivid cases from around the world--from health care to retail to consumer goods to business services--Li and Bernoff show how leading companies are gaining insights, generating revenue, saving money, and energizing their own customers. Whether you're in marketing, research, support, sales, development, or even running the whole enterprise, there's targeted advice here for you, backed up with real-world ROI to prove it works
Marketing technologii społecznych : Groundswell czyli jak wykorzystać Web 2.0 w twojej firmie by Charlene Li( Book )
1 edition published in 2009 in Polish and held by 2 libraries worldwide
Broadband content splits by Bruce Kasrel( Book )
1 edition published in 2000 in English and held by 1 library worldwide
Verkkovalta : voittaminen sosiaalisten teknologioiden maailmassa by Charlene Li( Book )
1 edition published in 2009 in Finnish and held by 1 library worldwide
 
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Alternative Names
バーノフ, ジョシュ
Languages
English (60)
Spanish (6)
German (4)
Japanese (4)
Chinese (3)
Danish (2)
Polish (2)
Vietnamese (1)
Dutch (1)
Finnish (1)
Covers
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