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Bacal, Robert

Overview
Works: 56 works in 180 publications in 5 languages and 8,212 library holdings
Genres: Terminology  Terms and phrases 
Classifications: HF5549.5.R3, 658.3125
Publication Timeline
Key
Publications about Robert Bacal
Publications by Robert Bacal
Most widely held works by Robert Bacal
Manager's guide to performance reviews by Robert Bacal( file )
17 editions published between 2003 and 2004 in English and held by 1,457 libraries worldwide
Offering a quick read on the basics of performance reviews, this guide features short, informally written chapters, bulleted lists, self-examinations, seven types of sidebars, and chapter-ending checklists of important points
Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any situation by Robert Bacal( Book )
16 editions published between 2004 and 2011 in English and held by 1,158 libraries worldwide
Sometimes the customer is misinformed or confused - or just downright difficult to deal with. Even so, customer service is the single most important key to success in today's highly competitive marketplace. This book provides perfect solutions for everyday customer service situations - and includes simple, effective techniques that can help you meet even the most demanding customer needs
How to manage performance 24 lessons for improving performance by Robert Bacal( file )
10 editions published between 2003 and 2007 in English and held by 1,139 libraries worldwide
Perfect phrases for performance reviews : hundreds of ready-to-use phrases that describe your employees' performance (from "unacceptable" to "outstanding") by Douglas Max( Book )
19 editions published between 2002 and 2013 in English and held by 1,093 libraries worldwide
Provides phrases that can be used to describe employee performance, grouped into five performance levels, in seventy-four different skill areas
Perfect phrases for setting performance goals hundreds of ready-to-use goals for any performance plan or review by Douglas Max( file )
6 editions published in 2004 in English and held by 1,048 libraries worldwide
A follow up to the authors' successful Perfect Phrase for Performance reviews. That book gave phrases describing past performance this book gives phrases and goals that describe expected future performance
Perfect phrases for managing your small business by Robert Bacal( file )
6 editions published between 2008 and 2009 in English and held by 407 libraries worldwide
Performance management by Robert Bacal( Book )
12 editions published between 1999 and 2012 in English and Indonesian and held by 400 libraries worldwide
"Performance Management is the comprehensive source on how to get top performance and value from each employee, in a workplace climate designed to stimulate greater productivity from both managers and employees." "Much more than just a guidebook on post-performance evaluation, Performance Management will show you how to conduct goals-focused performance planning meetings, then follow them up with performance appraisals based on unambiguous data; foster a true commitment to success within each employee - instead of just compliance with little-understood rules that create distrust; and establish programs for managers and employees to work together and build upon existing positive performance."--Jacket
The complete book of perfect phrases for high performing sales professionals by Robert Bacal( file )
6 editions published between 2009 and 2010 in English and held by 399 libraries worldwide
The complete idiot's guide to dealing with difficult employees by Robert Bacal( Book )
8 editions published in 2000 in English and held by 241 libraries worldwide
Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways employees can effectively communicate with difficult bosses and co-workers
Perfect phrases for setting performance goals : hundreds of ready-to-use phrases for communicating any performance plan or review by Robert Bacal( Book )
8 editions published between 2010 and 2011 in English and held by 210 libraries worldwide
This book has hundreds of ready-to-use phrases for any business occasion. From sales and profit goals to quality and productivity goals to personal development goals, this streamlined guide provides readers with the right words at the right time in every situation. Includes a guide to writing a performance plan for any employee
The complete idiot's guide to consulting by Robert Bacal( Book )
3 editions published in 2002 in English and held by 144 libraries worldwide
Manager's guide to Performance management by Robert Bacal( Book )
3 editions published in 2012 in English and held by 118 libraries worldwide
How to manage performance 24 lessons in improving performance by Robert Bacal( file )
6 editions published in 2004 in English and held by 63 libraries worldwide
This guide explains how to stimulate greater productivity in the workplace. The 24 rules and guidelines show readers the best way to conduct goals-focused performance meetings, foster true commitment, build upon existing positive performance, and avoid performance obstacles
Améliorer les performances de son équipe by Robert Bacal( Book )
5 editions published between 2001 and 2004 in French and held by 55 libraries worldwide
Perfect phrases for customer service : 101 customer service training scripts for handling any situation by Robert Bacal( Book )
1 edition published in 2004 in English and held by 48 libraries worldwide
Xiao shi ba!ao ke : da tong ke fu guan jie 60 zhao by Robert Bacal( Book )
2 editions published between 2005 and 2006 in Chinese and held by 28 libraries worldwide
Perfect phrases for small business owners by Robert Bacal( Book )
1 edition published in 2008 in English and held by 26 libraries worldwide
Jing li ren ji xiao guan li shou ce by Robert Bacal( Book )
2 editions published in 2004 in Chinese and held by 23 libraries worldwide
Defusing hostile customers workbook : for the public sector by Robert Bacal( Book )
3 editions published between 1998 and 2010 in English and held by 18 libraries worldwide
Prestatiemanagement by Robert Bacal( Book )
1 edition published in 2001 in Dutch and held by 15 libraries worldwide
Praktische wenken voor managers om door verbetering van de communicatie de prestaties van medewerkers te verbeteren
 
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Alternative Names
روبرت باكل
Languages
English (124)
French (5)
Chinese (4)
Indonesian (1)
Dutch (1)
Covers
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