skip to content

CRM Learning (Firm)

Overview
Works: 248 works in 460 publications in 1 language and 11,122 library holdings
Genres: Educational films  Nonfiction films  Short films  Internet videos  Documentary films  Case studies 
Roles: Producer
Publication Timeline
Key
Publications about CRM Learning (Firm)
Publications by CRM Learning (Firm)
Most widely held works about CRM Learning (Firm)
 
Most widely held works by CRM Learning (Firm)
Coaching and training ( visu )
6 editions published in 2004 in English and held by 530 libraries worldwide
This clip, produced by CRM Learning, discusses how coaches should know what their employees are proficient at
The Abilene paradox ( visu )
14 editions published between 2002 and 2005 in English and held by 298 libraries worldwide
Management consultant Jerry B. Harvey illustrates the paradoxical nature of mismanaged agreement, describes symptoms of the paradox, probes the reasons behind the behavior, and offers strategies for eliminating collective decision-making confusion
Groupthink by Kirby Timmons( visu )
5 editions published between 1992 and 2006 in English and held by 187 libraries worldwide
Discusses the late Irving Janis' ideas on groupthink and an analysis of the eight symptoms of groupthink, a natural tendency to achieve agreement for the sake of group unity despite contrary facts and potentially dangerous consequences. Examines the group interactions that led to the space shuttle Challenger disaster of 1986, and includes an interview with Janis discussing groupthink
Building trust and showing respect ( visu )
2 editions published in 2004 in English and held by 178 libraries worldwide
This clip, produced by by CRM Learning, features the best ways to handle change in the office
The Pygmalion effect : managing the power of expectations ( visu )
9 editions published in 2001 in English and held by 126 libraries worldwide
Trainees get a complete overview of the Pygmalion effect through real-life examples, dramatic vignettes and scenes from the classic movie Pygmalion, where individuals are transformed through the positive (or negative) expectations of another
Stress is a gift ( visu )
3 editions published in 2005 in English and held by 111 libraries worldwide
Can stress really benefit us? This meeting opener makes the case that it can. The program helps viewers recognize that stress and adversity do make us stronger, but leaves open for discussion the question of how much stress is good for us
Fun is Good ( visu )
4 editions published in 2004 in English and held by 110 libraries worldwide
An inspirational training program that helps participants understand the importance of making work fun, and featuring the St. Paul Saints minor league baseball team. Emphasizes the significance of utilizing a positive attitude and finding passion at work. Key concepts include passion, a positive attitude, and showing people you care
Tell me a story ( visu )
2 editions published in 2013 in English and held by 109 libraries worldwide
Anyone who wants to wield true influence in an organization must be effective at telling stories. Why? Because stories capture peoples' hearts and minds; using them makes communication both memorable and meaningful. This program illustrates how leaders can use storytelling to impact such things as: creating a shared vision of the future, kick-starting new projects, highlighting lessons learned, and reinforcing the organization's brand
Flight 232 : power of teamwork ( visu )
2 editions published in 2011 in English and held by 97 libraries worldwide
Uses the crash of United Airlines flight 232 to demonstrate the need for team cooperation in nurturing team creativity as a critically valuable resource
Jump! meeting opener ( visu )
2 editions published in 2004 in English and held by 95 libraries worldwide
Using dynamic skydiving footage to create a metaphor between jumping out of an airplane and taking the leap into a new change, this film asks you to consider viewing change as a cycle you must work through, and ultimately as an opportunity instead of a threat.--Container
Emotional Intelligence by Daniel Goleman( visu )
13 editions published between 2001 and 2009 in English and held by 93 libraries worldwide
This film focuses on interviews with emotional intelligence team members, illustrating how EI can be integrated into the workplace to enhance other knowledge and technical capabilities. It illustrates how organizations such as Kaiser Permanente, State Street Bank and Nichols Aluminium are accessing the power of emotions to create better, more productive teams and team members
The fairness factor : termination ( visu )
2 editions published in 1998 in English and held by 92 libraries worldwide
Presents strategies for terminating employees, whether due to poor performance or downsizing. Emphasizes the need for preparation, a face-to-face meeting, documentation, and follow-up
The fairness factor : evaluation & discipline ( visu )
2 editions published in 1998 in English and held by 91 libraries worldwide
This program shows how to use regular and productive performance evaluations to reduce the need for discipline and improve employees' performance
Building trust and showing respect ( visu )
1 edition published in 2004 in English and held by 89 libraries worldwide
This clip, produced by CRM Learning, features how to build trust with your employees by agreeing to give them more challenging roles
Building trust and showing respect ( visu )
1 edition published in 2004 in English and held by 89 libraries worldwide
This clip, produced by CRM Learning, discusses how letting your team take the lead shows that you respect them
Performance appraisals ( visu )
1 edition published in 2004 in English and held by 89 libraries worldwide
This clip, produced by CRM Learning, discusses avoiding negativity during performance appraisals
Handling conflict ( visu )
1 edition published in 2004 in English and held by 89 libraries worldwide
This clip, produced by CRM Learning, discusses how to allow venting to get to the real issues
Performance appraisals ( visu )
1 edition published in 2004 in English and held by 89 libraries worldwide
This clip, produced by CRM Learning, discusses scheduling performance appraisals
Building trust and showing respect ( visu )
1 edition published in 2004 in English and held by 89 libraries worldwide
This clip, produced by CRM Learning, discusses how listening to all employees ideas earns respect
Coaching and training ( visu )
1 edition published in 2004 in English and held by 89 libraries worldwide
This clip, produced by CRM Learning, discusses the spontaneous coaching opportunities that arise everyday
 
moreShow More Titles
fewerShow Fewer Titles
Alternative Names

controlled identity CRM Films

CRM Films. CRM Learning
Languages
English (75)
Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.