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Tomlin and Wagner Theatricalz

Overview
Works: 15 works in 23 publications in 1 language and 438 library holdings
Genres: Drama  Comedy films  Made-for-TV movies  Film adaptations  Television adaptations  Television comedies  Television specials  Documentary-style films  Filmed stand-up comedy routines  Monodramas 
Classifications: PS3573.A3863, 791.4372
Publication Timeline
Key
Publications about Tomlin and Wagner Theatricalz
Publications by Tomlin and Wagner Theatricalz
Most widely held works by Tomlin and Wagner Theatricalz
The search for signs of intelligent life in the universe by Lily Tomlin( visu )
5 editions published between 1992 and 2005 in English and held by 274 libraries worldwide
A one-woman show about life in the second half of the twentieth century
The Seven deadly sins of customer service ( visu )
1 edition published in 1993 in English and held by 26 libraries worldwide
Presents a humorous look at employees' interactions with customers. Identifies "service sins" and specifies actions to avoid and eliminate them
Lily sold out ( visu )
2 editions published in 1992 in English and held by 22 libraries worldwide
A parody of Las Vegas show business sleaze in which several of Tomlin's characters and other special guest actors appear
Appearing nitely ( visu )
2 editions published in 1992 in English and held by 21 libraries worldwide
A live performance by comedienne Lily Tomlin of her one-woman show Appearing nitely
Lily Tomlin in Appearing Nitely ( visu )
1 edition published in 1992 in English and held by 21 libraries worldwide
Excerpts from the Broadway production
Dealing with disappointed customers ( visu )
1 edition published in 1993 in English and held by 18 libraries worldwide
Shows viewers how to handle disappointed customers when no one is at fault, when the customer is at fault, and when the company is at fault. Focuses on using the Listen, Probe, Solve process to change a disappointed customer into a satisfied or even dazzled customer
One ringy-dingy you are the company ( visu )
2 editions published in 1993 in English and held by 15 libraries worldwide
Learn the steps to good phone techniques and vocal quality such as answering promptly, offering a courteous greeting, taking clear messages, speaking clearly with pleasant voice, etc
What customers want ( visu )
1 edition published in 1993 in English and held by 15 libraries worldwide
Viewers learn the important factors that will meet customers expectations: responsiveness, assurance, tangibles, empathy, and reliability
Lily for President? ( visu )
1 edition published in 1992 in English and held by 10 libraries worldwide
Actress Lily Tomlin, fresh of the completion of her latest movie, decides to run for President of the United States
Customer service training series ( visu )
1 edition published in 1993 in English and held by 6 libraries worldwide
Pt. 1 teaches five secrets of perfect telephone technique and five ways to improve vocal quality. Pt. 2 explains that customers expect responsiveness, assurance, tangibles, empathy, and reliability. Pt. 3 reveals the seven deadly sins in a fiery piano show at the last stop before customer service purgatory. Pt. 4 shows how to handle disappointed customers when no one is at fault, when the customer is at fault, and when the company is at fault
Lily Tomlin ( visu )
2 editions published between 1992 and 1995 in English and held by 6 libraries worldwide
Tomlin's most memorable performances on several different television programs
Ernestine peak experiences by Lily Tomlin( visu )
1 edition published in 1992 in English and held by 1 library worldwide
Three humorous skits featuring Ernestine the telephone operator, as performed by comedienne Lily Tomlin
The search for signs of inteligint life in the universe ( visu )
1 edition published in 2005 in English and held by 1 library worldwide
Video adaptation of Jane Wagner's play, originally performed on Broadway by Lily Tomlin
Lily Tomlin customer service training series ( visu )
1 edition published in 1993 in English and held by 1 library worldwide
Pt. 1. Ernestine, telephone operator learns five secrets of techniques and five ways to improve vocal quality. Pt. 2. Set in "Krabbie's a restaurant, Lily's characters learn that customers expect responsiveness, assurance, tangibles, empathy and reliability. Pt. 3. Lily Tomlin as a piano chanteus in Dante's Lounge reveals the seven deadly sins before customer service purgatory. Pt. 4. Shows how to handle disappointed customers when no one is at fault, when the customer and the company are at fault
Tomlin and Wagner Theatricalz presents Lily Tomlin in The search for signs of intelligent life in the universe ( Book )
1 edition published in 1986 in English and held by 1 library worldwide
 
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Alternative Names
Tomlin and Wagner Theatricals
Languages
English (23)
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