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Dexter, Denise

Overview
Works: 56 works in 144 publications in 2 languages and 1,223 library holdings
Genres: Educational films  Nonfiction films  Short films  Instructional films  Internet videos 
Roles: Producer, Director, Author
Classifications: HF5549.5.C6, 153.69
Publication Timeline
Key
Publications about Denise Dexter
Publications by Denise Dexter
Most widely held works by Denise Dexter
Communication : the non-verbal agenda ( visu )
10 editions published between 1988 and 1998 in English and held by 285 libraries worldwide
Presents an overview of the field of nonverbal communication: tone of voice, posture, facial expression, gestures, use of space, eye contact, and body movement. Uses examples from business situations to show how nonverbal actions contribute to conversation
Dealing with conflict by Constance A Zimmerman( visu )
10 editions published between 1992 and 2007 in English and held by 166 libraries worldwide
How to control conflict before conflict takes control. Three scenarios dramatize five positions taken by most people during conflict: avoiding, accommodating, competing, compromising and collaborating. Supervisors, employees and others will learn skills that enable everyone to work through conflict with less dependence on superiors, resulting in a healthier and more productive work environment
Communicating non-defensively ( visu )
7 editions published between 1994 and 1997 in English and held by 163 libraries worldwide
Uses a series of vignettes to illustrate common examples of defensive behavior. Shows steps to ease this behavior with the viewpoint of enhancing relationships with both subordinates and superiors
Speaking effectively-- to one or one thousand ( visu )
9 editions published between 1992 and 2009 in English and held by 117 libraries worldwide
In a well-known study, 3,000 people were asked what frightened them most. The number one answer was--public speaking. This entertaining film gives viewers the skills so needed for confident communication with audiences of one of one thousand. It proves that the ability to speak effectively is one of the most powerful tools for personal and professional success. And because people who speak effectively are perceived as leaders, the importance of training all members of your organization in the techniques presented here cannot be overstated. By showing this film to both management and the workforce, you'll help people build better relationships with colleagues and customers while greatly enhancing the quality of communication, creativity, productivity and the very image of your organization
Delegating for diehards : working together to get things done ( visu )
4 editions published in 1998 in English and held by 89 libraries worldwide
Delegating means relying on someone else to do a job that you're responsible for. It's not easy when time and accuracy are at stake. But to run an organization efficiently, delegating must be a skill everyone masters. Learn the keys to win-win delegation from watching the process unfold in this clever and entertaining how-to video. You'll see the specific steps for success ... as well as hilarious portrayals of people's deepest fears about delegating
Courageous followers, courageous leaders : new relationships for a changing workplace ( visu )
2 editions published in 1996 in English and held by 53 libraries worldwide
Dramatizes " ... both the sensitivities and the redeeming skills in business, government and educational settings - showing the unique pressures facing team leaders, the redefinition of 'followers' and the new standards of relationship between followers and leaders that can truly advance shared goals."
It's a dog's world ( visu )
3 editions published in 1993 in English and held by 52 libraries worldwide
Contrasts the good and bad aspects of patient services through the story of a man and his dog
Team building ( visu )
10 editions published between 1995 and 2000 in English and held by 44 libraries worldwide
Viewers will learn the strengths and weaknesses of four distinct team-player styles and identify five strategies for becoming a better team player. Comments by Glenn M. Parker provide focus for health care professionals
The curse of the vanishing employees : how to retain and motivate great workers ( visu )
2 editions published in 1998 in English and held by 34 libraries worldwide
Addresses dealing with employee retention, from meeting the needs of the new younger generation of workers to the family-work conflicts many of us share
Performance appraisal ( visu )
6 editions published between 1989 and 2016 in English and held by 30 libraries worldwide
Examines how and why managers make subjective performance appraisals, the negative impact these can have on employee morale and productivity, and the link between effective performance appraisals and effective management performance
Margaret Wheatley's lessons from the new workplace ( visu )
2 editions published in 1995 in English and held by 25 libraries worldwide
Margaret Wheatley demonstrates how three different organizations--the U.S. Army, DuPont Corporation, and the Forsythe County School System in North Carolina--implement her theories on organizational thinking and chaos management to make positive organizational changes
Legacy : the leadership challenge 20th anniversary DVD collection ( visu )
1 edition published in 2007 in English and held by 19 libraries worldwide
Demonstration of transformational leadership models for managers and staff
Managing stress ( visu )
4 editions published between 1989 and 1991 in English and held by 18 libraries worldwide
Explores the types of tensions that are generated from within an individual and from within organizations. Then shows viewers how stress can be curbed on the job and how it can be handled to actually increase productivity
We're on the same team, remember? ( visu )
2 editions published in 1997 in English and held by 15 libraries worldwide
Shows how an important business deal between employees and potential buyers can be lost due to ineffective communication, careless talk, and lack of organization. Depicts the need for effective communication and teamwork at all levels of an organization
How to make quality-- fail ( visu )
2 editions published in 1996 in English and held by 15 libraries worldwide
Features a "film-within-a-film", following a production teams's blundering efforts to shoot a film about how to make quality fail. Managers and members of the crew display attitudes and behaviors that frequently undermine quality
Credibility : how leaders gain and lose it, why people demand it ( visu )
2 editions published in 1993 in English and held by 14 libraries worldwide
Surveys and case studies indicate that leaders are honest, competent, forward-looking, and inspiring. The six credibility disciplines are introduced including how to build and maintain these disciplines within the context of real-life work situations. Illustrates what can happen when any of the six credibility disciplines are carried beyond excellence to excess. Suggests antidotes for each situation
We're on the same team, remember? ( visu )
2 editions published in 2003 in English and held by 11 libraries worldwide
Illustrates how an important business deal between employees and a potential buyer can be lost due to ineffective communication, careless talk, and lack of organization. Depicts the need for effective communication and teamwork at all levels of an organization
Traitement des conflits ( visu )
9 editions published in 1992 in French and English and held by 9 libraries worldwide
Documentaire dramatisé qui examine les attitudes possibles devant une situation conflictuelle entre employés. Propose des conseils pratiques pour trouver une solution respectant les besoins de chaque partie
L'Art de communiquer le facteur non-verbal ( visu )
4 editions published in 1988 in French and held by 7 libraries worldwide
Le langage non-verbal, l'expression faciale, vocale, révèlent des pensées, des sentiments et des émotions. En effet, les signaux non verbaux donnent le message dans 93% des cas. Ce vidéo permet de comprendre la communication non verbale sous ses différents aspects
The call of the phone cord mummy, or, How to be more than a disembodied voice and give fearless customer service on the phone ( visu )
3 editions published in 1997 in English and held by 7 libraries worldwide
Video highlights key telephone customer service issues, including listening carefully, putting themselves in the customer's shoes, staying professional and courteous, and going the extra mile to solve problems. Presents a witty, fast-paced lesson for all employees who provide telephone service in the workplace
 
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Languages
English (82)
French (12)
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