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The art of managing everyday conflict : understanding emotions and power struggles Preview this item
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The art of managing everyday conflict : understanding emotions and power struggles

Author: Erik A Fisher; Steven W Sharp
Publisher: Westport, Conn. : Praeger, 2004.
Edition/Format: Book : EnglishView all editions and formats
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Erik A Fisher; Steven W Sharp
ISBN: 0275981843 9780275981846
OCLC Number: 53903693
Description: xiii, 236 p. : ill. ; 24 cm.
Contents: Hierarchical power systems and how they cause conflict -- Equity power systems and how they remove conflict -- The problem with all-or-nothing situations -- The players -- The role of emotion -- Communicating emotion -- Emotions viewed as strong or powerful -- Emotions viewed as weak or less powerful -- Conflict and power struggles within the self -- Power and the family -- Power and intimate relationships -- Power in the workplace -- Understanding power struggles and conflict -- So, what do I do now? Conflict resolution strategies -- Putting it all together.
Responsibility: Erik A. Fisher and Steven W. Sharp.
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