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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/24912751 Title: The library and its users : the communication process Author: John Budd Publisher: New York : Greenwood Press, 1992. ISBN/ISSN: 031328153X 9780313281532 OCLC:24912751
  

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Subjects

• Public services (Libraries)
• Communication in library science.
• Libraries -- Communication systems.
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