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Corporate culture and the quality organization
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Corporate culture and the quality organization

Author: James W Fairfield-Sonn
Publisher: Westport, Conn. : Quorum Books , 2001.
Edition/Format: Book : English
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Document Type: Book
All Authors / Contributors: James W Fairfield-Sonn
ISBN: 0899309038 9780899309033
OCLC Number: 43951784
Description: xxii, 217 p. : ill. ; 22 cm.
Contents: The quest for quality. How much quality is enough? -- Creating a quality culture -- Building a foundation for quality -- Making quality happen. Making quality a strategic priority -- Sharpening customer focus -- Organizing a process improvement effort -- Developing people -- Recognizing and rewarding performance -- Emerging challenges. Nurturing a learning environment -- Moving forward.
Responsibility: James W. Fairfield-Sonn ; foreword by Lawrence K. Williams.

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