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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/42021393 Title: Trends and tools for operations management : an updated guide for executives and managers Author: Roy L Nersesian Publisher: Westport, Conn. : Quorum Books, 2000. ISBN/ISSN: 156720225X 9781567202250 OCLC:42021393
  

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