| Contents: |
Entering the story paradigm. Introduction -- Stories empower speakers, create an environment, and help people bond -- Stories engage our minds in active listening and allow us to negotiate differences -- Stories encode information, are tools for thinking, serve as weapons, bring about healing -- Putting stories to work in human resources, training, and organizational development. The role stories can play in human resources -- Using stories in training -- Exercises to develop story skills that can be used in training -- The role of stories in business processes and knowledge management -- The role of stories in corporate culture, change management, and leadership -- A practical guide to developing the "story mind". The "story mind" -- Building an index of personal stories -- Exercises in business observations: an example of the relationship between stories and behavior -- Appendixes. A. Additional vignettes to illustrate the story paradigm -- B. Summary of the story model -- C. The story of Lilly -- D. Ordering story cards and obtaining more information. |
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