| Contents: |
Introduction and overview / Norman Walzer, Robin A. Johnson -- The evolution of privatization practices and strategies / Adrian Moore, Wade Hudson -- Opportunities in privatization and outsourcing / E.S. Savas -- Selecting services for outsourcing / John O'Looney -- Structuring the market for service delivery : a new role for local government / Mildred Warner -- Providing public services through long-term service agreements / Douglas Herbst, David Seader -- The role of information management in making competition work / Bridget M. Anderson -- Impacts of social mandates in contracting / Margaret M. "Peg" Swanton -- Privatization and managed competition : management fad or long-term systematic change for cities? / Robin A. Johnson, Norman Walzer -- Impact of privatization and managed competition on public employees / Christi Clark, Robin A. Johnson, James L. Mercer -- Impact on public organizational structure and behavior : managed competition and privatization / Ed Sizer -- A bold, innovative approach to privatization : lessons learned from Atlanta / Bill Campbell -- How far can privatization go? / John D. Donahue. |
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