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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/52575986 Title: Transforming corporate performance : measuring and managing the drivers of business success Author: Michael Milgate Publisher: Westport, CT : Praeger, 2004. ISBN/ISSN: 1567205305 9781567205305 OCLC:52575986
  

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Subjects

• Organizational effectiveness -- Measurement.
• Industrial productivity -- Measurement.
• Total quality management -- Measurement.
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Transforming corporate performance : measuring and managing the drivers of business success

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