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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/231678612 Title: Cognition, empathy, and interaction : floor management of English and Japanese conversation Author: Reiko Hayashi Publisher: Norwood, NJ Ablex Publ. Corp. 1996 ISBN/ISSN: 1567502199 9781567502190 OCLC:231678612
  

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