| Contents: |
Considering ethical issues in technical communication research / Lee-Ann Kastman Breuch, Andrea M. Olson, and Andrea Breemer Frantz -- Ethnographic research / Susan M. Katz -- Analyzing everyday texts in organizational settings / Carol A. Berkenkotter -- Historical methods for technical communication / Teresa Kynell and Bruce Seely -- Surveys and questionnaires / Daniel J. Murphy -- Experimental and quasi-experimental research / Davida Charney -- Identifying and accommodating audiences for technical and professional communication research / Jo Allen and Sherry Southard -- Evaluating the complete user experience : dimensions of usability / Roger A. Grice -- Feminist criticism and technical communication research / Mary M. Lay -- Cultural studies : an orientation for research in professional communication / Charlotte Thralls and Nancy Blyler -- Science and technology studies as a research method : toward a practical ethics for technical writing / John Monberg -- Technical communication research in cyberspace / Laura J. Gurak and Christine M. Silker. |
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