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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/51282047 Title: The bottom line : determining and communicating the value of the special library Author: Joseph R Matthews Publisher: Westport, Conn. : Libraries Unlimited, 2002. ISBN/ISSN: 1591580048 9781591580041 OCLC:51282047

  
  

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Subjects

• Special libraries -- Evaluation.
• Special libraries -- Cost effectiveness.
• Special libraries -- Administration.
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The bottom line : determining and communicating the value of the special library