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| Document Type: | Book |
|---|---|
| All Authors / Contributors: |
Marie L Radford |
| ISBN: | 0838979513 9780838979518 |
| OCLC Number: | 40142972 |
| Description: | xi, 242 p. ; 23 cm. |
| Contents: | Introduction -- Literature on the reference interaction -- Communication theory and the reference interaction -- Methodology -- Development and results of the category scheme -- Critical incident technique: analysis and results -- Paired perceptions: analysis and results -- Discussion of findings -- Implications and future directions. |
| Series Title: | ACRL publications in librarianship, no. 52 |
| Responsibility: | Marie L. Radford. |
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Related Subjects:(8)
- Academic libraries -- Reference services -- United States.
- Communication in library science -- United States.
- Bibliothèques universitaires -- Services de référence -- États-Unis
- Communication en bibliothéconomie -- États-Unis
- Inlichtingenwerk (dienstverlening)
- Universiteitsbibliotheken.
- Interpersoonlijke communicatie.
- Methodologie.
