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Outcomes assessment in your library
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Outcomes assessment in your library

Author: Peter Hernon; Robert E Dugan
Publisher: Chicago : American Library Association, 2002.
Edition/Format: Book : English
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Document Type: Book
All Authors / Contributors: Peter Hernon; Robert E Dugan
ISBN: 0838908136 9780838908136
OCLC Number: 48563109
Description: xi, 191 p. : ill. ; 28 cm.
Contents: 1. A new day is here -- 2. Assessment plans, reports, and guides in institutions of higher education -- 3. Developing an assessment plan for measuring student learning outcomes -- 4. Information literacy assessment efforts of some academic libraries -- 5. Moving public libraries toward outcomes assessment -- 6. Outcomes as a type of assessment -- 7. The research process -- 8. Evidence demonstrating the achievement of outcomes -- 9. Service quality and satisfaction -- 10. Making a commitment to accountability and learning outcomes assessment.
Other Titles: Action plan for outcomes assessment in your library
Responsibility: Peter Hernon, Robert E. Dugan.

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