Get this item
Borrow or obtain a copy
Finding libraries that hold this item...
Details
| Document Type: | Book |
|---|---|
| All Authors / Contributors: |
Diana LaSalle; Terry Britton |
| ISBN: | 157851746X 9781578517466 |
| OCLC Number: | 49799604 |
| Notes: | Includes bibliographical references (p. 163-172) and index. |
| Description: | xvii, 182 p. ; 25 cm. |
| Contents: | My kingdom for a horse -- The key is value -- When is a banana not a banana? -- The value experience -- The journey begins -- The experience engagement process -- Getting a grip -- The product component -- Was it good for you too? -- The service component -- Surroundings -- The environment component -- The gift -- From the customer with love. |
| Responsibility: | Diana LaSalle, Terry A. Britton. |
Reviews
Add a review and share your thoughts with other readers.
Be the first.
Add a review and share your thoughts with other readers.
Be the first.
Tags
Add tags for "Priceless : turning ordinary products into extraordinary experiences".
Be the first.
