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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/49799604 Title: Priceless : turning ordinary products into extraordinary experiences Author: Diana LaSalle; Terry Britton Publisher: Boston, Mass. : Harvard Business School Press, ©2003. ISBN/ISSN: 157851746X 9781578517466 OCLC:49799604

  
  

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Subjects

• Product management.
• Industrial design.
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Priceless : turning ordinary products into extraordinary experiences