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E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/57414704 Title: Conflict management for libraries : strategies for a positive, productive workplace Author: Jack G Montgomery; Eleanor I Cook; Patricia Jean Wagner; Glenda T Hubbard Publisher: Chicago : American Library Association, 2005. ISBN/ISSN: 083890890X 9780838908907 OCLC:57414704

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Conflict management for libraries : strategies for a positive, productive workplace

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Conflict management for libraries : strategies for a positive, productive workplace

Author:	Jack G Montgomery; Eleanor I Cook; Patricia Jean Wagner; Glenda T Hubbard
Publisher:	Chicago : American Library Association, 2005.
Edition/Format:	Book : EnglishView all editions and formats
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Material Type:	Internet resource
Document Type:	Book, Internet Resource
All Authors / Contributors:	Jack G Montgomery; Eleanor I Cook; Patricia Jean Wagner; Glenda T Hubbard Find more information about:
ISBN:	083890890X 9780838908907
OCLC Number:	57414704
Description:	xii, 207 p. ; 23 cm.
Contents:	When you go to work, you bring more than your lunch from home -- How to identify the actors in the play : all the world's a stage -- The role of unions -- The specter and reality of workplace violence -- The internal candidate -- But she's had such a hard life -- It is obvious we do not matter -- I don't have to listen to this! -- Love in the afternoon -- She's making me feel strange! -- Useless, totally useless! -- Let me do my job! -- What is taking those people so long? -- I've got a great idea for you! -- I'd really like to help Donnie -- This place is a zoo! -- The problem with Eddie -- Totally incompatible? -- Is it really all that important? -- Thou shalt not suffer -- It's happening again -- Developing emotional intelligence : a place to begin -- Planning for, not denial of workplace conflict -- Examining your organizational culture -- Leadership : so much more than management.
Responsibility:	Jack G. Montgomery and Eleanor I. Cook ; with contributions from Pat Wagner and Glenda Hubbard.
More information:	Table of contents

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