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  E-mail Message: I thought you might be interested in this item at http://www.worldcat.org/oclc/57414704 Title: Conflict management for libraries : strategies for a positive, productive workplace Author: Jack G Montgomery; Eleanor I Cook; Patricia Jean Wagner; Glenda T Hubbard Publisher: Chicago : American Library Association, 2005. ISBN/ISSN: 083890890X 9780838908907 OCLC:57414704

  
  

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Subjects

• Library personnel management.
• Conflict management.
• Bibliothèques -- Personnel -- Direction.
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Conflict management for libraries : strategies for a positive, productive workplace