López, Ángel David
Overview
| Works: | 98 works in 108 publications in 2 languages and 225 library holdings |
|---|---|
| Roles: | Author, Contributor, Composer, Performer, Lyricist |
| Classifications: | HF5415.5, 004.6 |
Publication Timeline
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Most widely held works by
Ángel David López
Experiencia líquida by José Carlos Otero Lafuerza(
)
6 editions published in 2017 in Spanish and held by 123 WorldCat member libraries worldwide
La gestión de la experiencia de cliente no puede ni debe ser algo sólido o estático. Todo lo contrario, es un proceso líquido sin forma que fluye y ocupa un lugar; toma la forma de cada organización (pública o privada) y de cada una de las relaciones con los clientes, los empleados o los ciudadanos inundándolas con un nuevo lenguaje, con nuevas voces y conversaciones que antes no se escuchaban.; Con el fin de llegar a este nuevo estado nace Experiencia líquida, un libro que presenta las herramientas necesarias (diseño etnográfico, umbral mínimo de relevancia...) con las que diseñar, implantar y medir dónde suceden las interacciones y quienes participan en ellas. «Es una visión que, además de ser un homenaje a Zygmunt Bauman, creador del término liquidez, viene cargada de útiles entrevistas a responsables de grandes empresas de dicho departamento (Telefónica Chile, BBVA, Metro de Madrid, Mapfre, Volkswagen y Junta de Andalucía), hace un recorrido sobre el estado del arte de la experiencia de cliente en los principales sectores y se acompaña de un glosario de términos técnicos de fácil consulta y gran ayuda», apuntan sus autores
6 editions published in 2017 in Spanish and held by 123 WorldCat member libraries worldwide
La gestión de la experiencia de cliente no puede ni debe ser algo sólido o estático. Todo lo contrario, es un proceso líquido sin forma que fluye y ocupa un lugar; toma la forma de cada organización (pública o privada) y de cada una de las relaciones con los clientes, los empleados o los ciudadanos inundándolas con un nuevo lenguaje, con nuevas voces y conversaciones que antes no se escuchaban.; Con el fin de llegar a este nuevo estado nace Experiencia líquida, un libro que presenta las herramientas necesarias (diseño etnográfico, umbral mínimo de relevancia...) con las que diseñar, implantar y medir dónde suceden las interacciones y quienes participan en ellas. «Es una visión que, además de ser un homenaje a Zygmunt Bauman, creador del término liquidez, viene cargada de útiles entrevistas a responsables de grandes empresas de dicho departamento (Telefónica Chile, BBVA, Metro de Madrid, Mapfre, Volkswagen y Junta de Andalucía), hace un recorrido sobre el estado del arte de la experiencia de cliente en los principales sectores y se acompaña de un glosario de términos técnicos de fácil consulta y gran ayuda», apuntan sus autores
Noche sin luna by
Ángel David López(
)
2 editions published in 2010 and held by 2 WorldCat member libraries worldwide
2 editions published in 2010 and held by 2 WorldCat member libraries worldwide
Triak 250 by
Ángel David López(
)
2 editions published in 2000 and held by 2 WorldCat member libraries worldwide
2 editions published in 2000 and held by 2 WorldCat member libraries worldwide
Doctor in the house 2000 : San Francisco mouse remix by
Ángel David López(
)
2 editions published in 2000 in English and held by 2 WorldCat member libraries worldwide
2 editions published in 2000 in English and held by 2 WorldCat member libraries worldwide
Discogena by
Ángel David López(
)
2 editions published in 2000 and held by 2 WorldCat member libraries worldwide
2 editions published in 2000 and held by 2 WorldCat member libraries worldwide
Arabic dreams by
Ángel David López(
)
2 editions published in 2010 and held by 2 WorldCat member libraries worldwide
2 editions published in 2010 and held by 2 WorldCat member libraries worldwide
Made in spain by
Ángel David López(
)
1 edition published in 2007 in Spanish and held by 1 WorldCat member library worldwide
1 edition published in 2007 in Spanish and held by 1 WorldCat member library worldwide
Philadelphia by
Ángel David López(
)
1 edition published in 2000 and held by 1 WorldCat member library worldwide
1 edition published in 2000 and held by 1 WorldCat member library worldwide
Trip by
Ángel David López(
)
1 edition published in 2000 and held by 1 WorldCat member library worldwide
1 edition published in 2000 and held by 1 WorldCat member library worldwide
Wideband by
Ángel David López(
)
1 edition published in 2009 and held by 1 WorldCat member library worldwide
1 edition published in 2009 and held by 1 WorldCat member library worldwide
Sex machine by
Ángel David López(
)
1 edition published in 2000 and held by 1 WorldCat member library worldwide
1 edition published in 2000 and held by 1 WorldCat member library worldwide
Animan by
Ángel David López(
)
1 edition published in 2008 and held by 1 WorldCat member library worldwide
1 edition published in 2008 and held by 1 WorldCat member library worldwide
Aries by
Ángel David López(
)
1 edition published in 2007 in Spanish and held by 1 WorldCat member library worldwide
1 edition published in 2007 in Spanish and held by 1 WorldCat member library worldwide
Police raid by
Ángel David López(
)
1 edition published in 2000 and held by 1 WorldCat member library worldwide
1 edition published in 2000 and held by 1 WorldCat member library worldwide
Suéltate by
Ángel David López(
)
1 edition published in 2008 and held by 1 WorldCat member library worldwide
1 edition published in 2008 and held by 1 WorldCat member library worldwide
Strike me down by
Ángel David López(
Recording
)
1 edition published in 2008 in English and held by 1 WorldCat member library worldwide
1 edition published in 2008 in English and held by 1 WorldCat member library worldwide
Smooth american blend by
Ángel David López(
)
1 edition published in 2000 and held by 1 WorldCat member library worldwide
1 edition published in 2000 and held by 1 WorldCat member library worldwide
African : (original mix) by
Ángel David López(
)
1 edition published in 2010 and held by 1 WorldCat member library worldwide
1 edition published in 2010 and held by 1 WorldCat member library worldwide
Aren't you : (aka "Aren't you original mix) by
Ismael Rivas de Pablo(
)
1 edition published in 2011 and held by 1 WorldCat member library worldwide
1 edition published in 2011 and held by 1 WorldCat member library worldwide
Fact you by
Ángel David López(
)
1 edition published in 2007 in Spanish and held by 1 WorldCat member library worldwide
1 edition published in 2007 in Spanish and held by 1 WorldCat member library worldwide
more
fewer
Audience Level
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1 | ||
| Kids | General | Special | ||
Related Identities
- Marrodán, Marta Contributor
- Otero, José Carlos Author
- Manzano, Daniel 1972- Author
- Rivas de Pablo, Ismael Author
- Quirico, Andrea
- Dench, Ian 1964- Lyricist Composer
- López Sanz, Iván Author
- Searle, Richard
- Arcila, Clara I. Lyricist
- Dinsdale, Richard
Associated Subjects