Libraries that learn : keys to managing organizational knowledge
Surveys approaches to knowledge management (KM) that address hierarchical power structures and internal competition to get measurable results. With insights drawn from six case studies, this book includes guidance on demystifying KM; how to harvest insights from staff at all levels; fostering knowledge sharing among liaison librarians; and more.
Case studies
xi, 168 Seiten : Illustrationen ; 23 cm
9780838918319, 083891831X
1123087317
Erscheint auch als:
Part 1. Overview and context
Histories, theories, and perspectives of knowledge management / Spencer Acadia
Challenges and issues in managing organizational knowledge / Spencer Acadia and Jennifer A. Bartlett
Conceptual and technological tools for knowledge management / Jennifer A. Bartlett and Spencer Acadia
Predicting the future of knowledge management / H. Frank Cervone
Part 2. Case studies
Chaos controlled: a special library's approach to knowledge management / Linna R. Agne and Debra P. Brookhart
Fostering knowledge sharing among liaison librarians / Diana Dill and Alice Kalinowski
Managing knowledge, managing change: an interim leadership experience / Rachael Dreyer and Jennie Levine Knies
Using LibAnswers to create an internal staff handbook / Jeremiah Paschke-Wood and Anne E. Wilson
From wiki to blog: an academic library's journey to a collaborative knowledge management system / Junior Tidal
Securing knowledge before employee departure: do wikis work? / Nancy J. Weiner