Patient engagement : how patient-provider partnerships transform healthcare organizations
Marie-Pascale Pomey (Editor), Jean-Louis Denis (Editor), Vincent Dumez (Editor)
Patient-oriented approaches to healthcare management have been brought to the fore in recent years, yet this book underlines how even further change is needed in order to fully mobilise the experiential knowledge of patients, and ultimately improve our healthcare systems. With contributions from scholars and patients across the globe, this collection brings together a comprehensive overview of major achievements in patient engagement, analysing political, organizational and clinical contexts. By understanding the concept of care partnership, the authors explore how this patient revolution could transform, improve and innovate the ways in which care services are organized and delivered. Looking closely at the role of new technologies, this timely book will undoubtedly be of use to patients, managers and professionals within the healthcare industry, as well as those researching health policy and organization
1 online resource (xxxix, 287 pages) : illustrations
9783030141011, 3030141012
1123215691
Intro; Foreword; Contents; Notes on Contributors; Abbreviations; List of Figures; List of Tables; 1: Introduction; References; 2: From Medical Paternalism to Care Partnerships: A Logical Evolution Over Several Decades; Introduction; The Rise and Limitations of Medical Paternalism; The Rise and Limitations of Patient and Family Centered Care; The Three Founding Approaches of Partnership in Care; A Convergence of These Approaches at the Heart of the Partnership in Care Concept; References; 3: The Participation of Patients and Relatives in Quebec's Health System: The Montréal Model; Introduction The History of Public ParticipationCitizen Participation; Patient Participation; The "Montréal Model"; The Patient Engagement Continuum; The Different Patient Roles; Patient Partners; Patient-as-Advisors; Patient-as-Trainers; Patient-as-Researchers; Patient Leaders/Coaches; Patient Participation in the Health System; Patient Participation in Healthcare Organizations; Patient Participation in Care; Patient Participation in the Organization of Care and Services; Patient Participation in Strategic Bodies; Patient Participation for Sharing Practices; Patient Participation in Primary Care Patient Participation in CarePatient Participation in the Organization of Primary Care and Services; Patient Participation in Strategic Bodies (Primary Care); Patient Participation in Public Health; The "Caring Community Project"; Social Participation of Senior Citizens; Patient Participation in the Assessment of Technologies and Modalities of Interventions; Patient Participation in Healthcare Policy; Patient Participation in Research; Canadian Strategy for Patient-Oriented Research; Transplant-Action; The RUCCHES Project; Patient Participation in Education Description of the DCPP's Pedagogical Activities for Medical StudentsInitial Training; Developing Collaboration Competencies: CSS Courses; Clinical Ethics; Evaluating Medical Students; Continuing Professional Development; Support Services by the DCPP and the CEPPP; The Partnership School; Training Peer Helpers in Recovery; Success Factors of the Montréal Model; General Factors; Specific Factors; Conclusion; References; 4: Implementing Patient and Carer Participation in Self-Care and Co-Care in Sweden: Policy, Practice and the Future of Person-Centred Care; Introduction What Is Co-Care and Self-Care and Why Is It a Challenge to Current Healthcare Services?Context for Co-Care and Self-Care in the Nordic Countries; Supporting Patients and Carers; The Karolinska Patient-Driven Co-Care Programme; Enabling Self-Care and Co-Care for Hip Replacement; Other Examples of Co-Care and Self-Care Support; Challenges and Ways Forward for Developing Co- and Self-Care; Organization for Standard Services; Differences in Capability for Self- and Co-Care and Disempowering Visit Environments and Encounters; Assessment; Attitudes and Values
Includes index