Lean healthcare systems engineering for clinical environments : a step-by-step process for managing workflow and care improvement projects
Bohdan W. Oppenheim (Author)
It has been almost 20 years since the Institute of Medicine released the seminal report titled, Crossing the Quality Chasm. In it, the IoM identified six domains of care quality (safe, timely, effective, efficient, equitable, and patient-centric) and noted a huge gap between the current state and the desired state.
1 online resource (xxii, 203 pages) : illustrations (black and white)
9781000385700, 9781000385670, 9781003162834, 1000385701, 1000385671, 1003162835
1255824586
Print version :
Foreword PrefaceAcknowledgements List of Figures, Tables, and Numbered Text Boxes1 Introduction 1.1 Evolution of Knowledge from Systems Engineering and Lean
to Lean Healthcare Systems Engineering1.2 Book Organization1.3 Is the SE Process a Good Investment of Project Budget?1.4 Classical Systems Engineering "V" Process and the LHSE "V" Process2 Lean Healthcare Systems Engineering (LHSE) Process 2.1 Background2.2 Analysis of Current State2.2.1 Stakeholders, System of Interest, Project Scope, and Externalities2.2.2 Fragmentation and the N2 Matrix 2.2.3 Architecting the Current State; DODAF Charts, Process Map, and Current State VSM2.2.4 Fishbone Diagram to Analyze Problem Causes 2.2.5 Problem Statement2.3 Design of Future State2.3.1 Goal Statement2.3.2 Requirements2.3.3 Project Interrogatives2.3.4 ConOps (Concept of Operations) <BR>2.3.5 Analysis of Alternatives2.3.6 Design of Future State 2.3.7 System Architecting2.3.8 Risk and Opportunity Management2.3.9 Verification and Validation (V & V)2.4 Implementation2.4.1 Implementation of Future State Design2.4.2 Change Management2.4.3 Sharing Success with Sister Organizations2.4.4 Ethics3 Tabular Summaries of Lean Enablers for Healthcare Projects3.1 Clinic3.2 Hospital3.3 Emergency Departments3.4 Operating Rooms/Suites3.5 Pharmacies 3.6 Imaging Laboratories 3.7 Clinical Laboratories3.8 Population HealthReferencesGlossary of AbbreviationsAppendixAuthor's BiographyIndex
"Productivity Press book."