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WorldCat.org

 &lt;h3&gt;Contents&lt;/h3&gt; &lt;pre&gt; Preface..............................................................................................................................................ix 1 Introduction: The Hole We're In and How We Can Stop Digging........................................................................................1 2 What Is Courageous Training?.......................................................................................................................19 3 Pillar #1: Be a Business-Goal Bulldog..............................................................................................................33 4 Pillar #2: Build Whole-Organization Responsibility for Training Impact.............................................................................53 5 Pillar #3: Win the Hearts and Minds of the Make-or-Break Partners..................................................................................71 6 Pillar #4: Tell It Like It Is with Truthful Measurement and Evaluation.............................................................................93 7 The Courageous Training Code: Seven Ways to Strengthen Your Leadership Backbone....................................................................117 8 Introducing Four Courageous Training Leaders.......................................................................................................133 9 Case Example #1: Diary of a CLO  Executive Development at Children's Healthcare of Atlanta, by Larry Mohl..........................................139 10 Case Example #2: The "So What?" Factor  Organizational Change at Clark County School District, by Dr. Jeff Hafen..................................159 11 Case Example #3: Raising Expectations for Concrete Results  Leadership Development at Holcim, by Lisa Bell........................................175 12 Case Example #4: From Training Delivery to Trusted Advisor Sales Force Transformation at Insight Enterprises, by Julie Dervin.....................195 13 Getting Started on the Courageous Training Path...................................................................................................213 Resources: Terms and Tools...........................................................................................................................224 Bibliography.........................................................................................................................................228 Acknowledgments......................................................................................................................................229 Index................................................................................................................................................230 About the Authors....................................................................................................................................240  &lt;/pre&gt;

1 online resource (xii, 244 pages) : illustrations

Based on four years of Advantage Performance Group's work, and featuring real-life stories and several case studies, this book shares the process, the journey and the professional courage these HRD professionals took to ensure that they were helping their organisations achieve business results

Courageous training : bold actions for business results