Front cover image for The rainmaker's toolkit : power strategies for finding, keeping, and growing profitable clients

The rainmaker's toolkit : power strategies for finding, keeping, and growing profitable clients

Like most businesses, yours probably has its share of ups and downs. Whether the market is soft or strong, sustained success will always depend on finding new clients and on growing existing relationships to the point where the business benefit you provide becomes indispensable to the customer. The Rainmaker's Toolkit presents the most effective way to generate and sustain profits and growth in any industry, even in the face of stiff competition and tough market conditions. Through his years of experience in consulting for the world's largest professional service firms and dozens of high-profile corporations, Harry Mills has distilled the essence of business growth into a practical, step-by-step system for building a high-profit practice, based on the "Eight R's of Client Relationship Marketing": Revitalization, Retention, Reacquisition, Referrals, Regeneration, Rainmaking, Related sales, and Reputation making.The Rainmaker's Toolkit features more than 80 reproducible templates and tools, including an invaluable matrix that shows you exactly what you need to do during each stage of your campaign. There's also a five-step roadmap for implementing the Eight R's, from identifying and prioritizing key marketing challenges to achieving the buy-in, commitment, and accountability of everyone on your staff. Mills's program is so effective, inexpensive, and easy to implement that anyone in any business will be able to translate his practical recommendations into immediate results. Whether you're struggling to keep afloat or are already handling a full client load, The Rainmaker's Toolkit will help you to boost profits not by working harder, but by selling your company's services smarter.
eBook, English, ©2004
American Management Association, New York, ©2004
1 online resource (xv, 285 pages) : illustrations
9780814413210, 9780814472163, 0814413218, 0814472168
70773776
LIST OF EXHIBITSix
INTRODUCTIONxiii
Part One: The Marketing Challenge
CHAPTER 1 PROFITS UNDER SIEGE
3(32)
Growing your practice in tough times
Part Two: Breakthrough Marketing Solutions: The 8Rs of Client Relationship Marketing
CHAPTER 2 REVITALIZATION
35(42)
How to revitalize and renew your value proposition with new services, sharper differentiation, and premium pricing
CHAPTER 3 RETENTION
77(18)
How to hold onto your high-profit clients for life
CHAPTER 4 REACQUISITION
95(12)
How to recapture your inactive and lost clients
CHAPTER 5 REFERRALS
107(14)
How to woo low cost prospects by networking with the right people
CHAPTER 6 REGENERATION
121(60)
How to rebuild and grow your client base by targeting the right markets
CHAPTER 7 RAINMAKING
181(40)
How to sell and close new high-margin deals
CHAPTER 8 RELATED SALES
221(12)
How to grow your revenues and margins by up-selling
and cross-selling
CHAPTER 9 REPUTATION BUILDING
233(18)
How to brand your practice to attract premium business
CHAPTER 10 COUNTDOWN TO SUCCESS
251(8)
How to transform your marketing plans into profits
APPENDIX 1 EXPLOITING THE INTERNET259(10)
How to integrate the Web into your marketing mix
NOTES269(4)
INDEX273(12)
ABOUT THE AUTHOR285
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