The Handbook of Conflict Resolution: Theory and Practice, 3rd Edition

Preface xi Introduction xviiMorton Deutsch Part one: Interpersonal and Intergroup Processes 1 1 Cooperation, Competition, and Conflict 3Morton Deutsch 2 Justice and Conflict 29Morton Deutsch 3 A Delicate and Deliberate Journey toward Justice: Challenging Privilege: Building Structures of Solidarity 56Michelle Fine, Alexis Halkovic 4 Constructive Controversy: The Value of Intellectual Opposition 76David W. Johnson, Roger T. Johnson, Dean Tjosvold 5 Trust, Trust Development, and Trust Repair 104Roy J. Lewicki, Edward C. Tomlinson 6 Power and Conflict 137Peter T. Coleman 7 Communication and Conflict 168Robert M. Krauss, Ezequiel Morsella 8 Language, Peace, and Conflict Resolution 182Francisco Gomes de Matos 9 The PSDM Model: Integrating Problem Solving and Decision Making in Conflict Resolution 203Eben A. Weitzman, Patricia Flynn Weitzman 10 Intergroup Conflict 230Ronald J. Fisher Part two: Intrapsychic and Intragroup Processes 253 11 Judgmental Biases in Conflict Resolution and How to Overcome Them 255Leigh L. Thompson, Brian J. Lucas 12 Emotion and Conflict: Why It Is Important to Understand How Emotions Affect Conflict and How Conflict Affects Emotions 283Evelin G. Lindner 13 Self-Regulation in the Service of Conflict Resolution 310Walter Mischel, Aaron L. DeSmet, Ethan Kross 14 Group Decision Making in Conflict: From Groupthink to Polythink in the War in Iraq 331Alex Mintz, Carly Wayne Part three: Personal Differences 353 15 Natural-Born Peacemakers? Gender and the Resolution of Conflict 355Mara Olekalns 16 Resolving Intractable Intergroup Conflicts: The Role of Implicit Theories about Groups 384Eran Halperin, James J. Gross, Carol S. Dweck 17 Personality and Conflict 400Sandra V. Sandy, Susan K. Boardman, Morton Deutsch 18 The Development of Conflict Resolution Skills: Preschool to Adulthood 430Sandra V. Sandy Part four: Creativity and Change 465 19 Creativity and Conflict Resolution: The Role of Point of View 467Howard E. Gruber 20 Some Guidelines for Developing a Creative Approach to Conflict 478Peter T. Coleman, Morton Deutsch 21 Creativity in the Outcomes of Conflict 490Peter J. Carnevale 22 Change and Conflict: Motivation, Resistance, and Commitment 513Eric C. Marcus 23 Changing Minds: Persuasion in Negotiation and Conflict Resolution 533Alison Ledgerwood, Shannon P. Callahan, Shelly Chaiken 24 Learning through Reflection on Experience: An Adult Learning Framework for How to Handle Conflict 558Victoria J. Marsick, Dorothy E. Weaver, Lyle Yorks Part five: Culture and Conflict 579 25 The Alchemy of Change: Cultural Fluency in Conflict Resolution 581Michelle LeBaron 26 Indigenous Lessons for Conflict Resolution 604Geneviève Souillac, Douglas P. Fry 27 Multiculturalism and Conflict 623Mekayla K. Castro, Peter T. Coleman 28 Cooperative and Competitive Conflict in China 654Dean Tjosvold, Kwok Leung, David W. Johnson Part six: Difficult Conflicts 679 29 Aggression and Violence: Causes and Correctives 681Wen Liu, Susan Opotow 30 Intractable Conflict 708Peter T. Coleman 31 The Pragmatics of Peace with Justice: The Challenge of Integrating Mediation and Human Rights 745Eileen F. Babbitt 32 Terrorism: Negotiating at the Edge of the Abyss 764Guy Olivier Faure Part seven: Models of Practice 793 33 Negotiation 795Roy J. Lewicki, Edward C. Tomlinson 34 The Mediation of Conflict: Context, Cognition, and Practice 817Kenneth Kressel 35 Teaching Conflict Resolution Skills in a Workshop 849Susan W. Coleman, Yaron Prywes 36 Creating Constructive Communication through Dialogue 877Beth Fisher-Yoshida 37 An Empirically Based Approach to Couples’ Conflict 898John Gottman, Julie S. Gottman, Andy Greendorfer, Mirabai Wahbe 38 Managing Conflict through Large Group Methods 921Barbara Benedict Bunker, Susan W. Coleman 39 Group Relations and Conflict Resolution 947Sarah J. Brazaitis 40 Reconciliation between Groups: Preventing (New) Violence and Improving Lives 971Ervin Staub 41 Social Networks, Social Media, and Conflict Resolution 998James D. Westaby, Nicholas Redding 42 Using Research Findings in Practice: From Knowledge Acquisition to Application 1023Daniel Druckman 43 Nonviolent Struggle: An Overview 1043Gene Sharp Part eight: Looking to the Future 1059 44 A Framework for Thinking about Research on Conflict Resolution Initiatives 1061Morton Deutsch, Jennifer Goldman-Wetzler, Christine T. Chung 45 Some Research Frontiers in the Study of Conflict and Its Resolution 1087Dean G. Pruitt, Katharina G. Kugler Concluding Overview 1111Peter T. Coleman, Eric C. Marcus About the Editors 1125 About the Contributors 1129 Name Index 1163 Subject Index 1191 Part nine: Domain Specific Chapters 46 through 56 are available exclusively as online downloads. Visit www.wiley.com/go/coleman for more information. 46 Gender Conflict in MarriageJanice M. Steil, Beth Turetsky 47 Conflict Resolution in SchoolsDavid W. Johnson, Roger T. Johnson 48 Conflict in OrganizationsW. Warner Burke 49 Labor Relations and Conflict ChristopherHoneyman 50 Alternative and Appropriate Dispute Resolution in Context: Formal, Informal, and Semiformal Legal ProcessesCarrie Menkel-Meadow 51 Police and Conflict Resolution: Some ObservationsMaria R. Volpe 52 Participatory Action Research, Conflict Resolution, and CommunitiesClaudia E. Cohen, Rebecca Neshkes, Michelle Pryce-Screen, Elizabeth Hernandez, Micaela Linder, Megan Doherty-Baker 53 Faith Matters: Religion as a Third Side for PeaceBridget Moix 54 Nongovernmental Organizations as a Vehicle for Collective ActionAndrea Bartoli, Borislava Manojlovic, Mark Magellan 55 Managing Environmental ConflictJoshua Fisher 56 International Conflict Resolution: From Practice to Knowledge and Back AgainAnthony Wanis-St. John, Suzanne Ghais