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Genre/Form: | Electronic books |
---|---|
Additional Physical Format: | Print version: 97 Things Every UX Practitioner Should Know. [Sebastopol, California] : O'Reilly Media, [2021] (OCoLC)1191235863 |
Material Type: | Document, Internet resource |
Document Type: | Internet Resource, Computer File |
All Authors / Contributors: |
Dan Berlin |
ISBN: | 9781492085126 149208512X |
OCLC Number: | 1251501788 |
Description: | 1 online resource |
Contents: | Cover -- Copyright -- Table of Contents -- Preface -- Permissions -- O'Reilly Online Learning -- How to Contact Us -- Acknowledgments -- Part I. Career -- Chapter 1. Boost Your Emotional Intelligence to Move from Good to Great UX -- Priyama Barua -- Chapter 2. Your Worst Job May Be Your Best Learning Experience -- Taylor Kostal-Bergmann -- Start Small and Focus on Building Trust -- Diversify Your Skill Set -- Get Organized and Say No -- Chapter 3. You're Never Done Learning -- Andrew Wirtanen -- Make Time -- Be Selective -- Refine Your Routine -- Share -- Chapter 4. So You Want to Be a UX Consultant -- Eva Kaniasty -- Chapter 5. Master the Art of Storytelling -- Reena Ganga -- Chapter 6. Understand and Speak the Language of Business -- Dwayne Hill -- Chapter 7. Expand Your Network Through Community Involvement -- Jen McGinn -- Chapter 8. Amplify Your Value by Finding Advocates Outside Your Team -- Catherine Dubut -- Chapter 9. Design Mentorship Is a Lifelong Commitment -- Kristian Delacruz -- Remember that Past Experience Is Valuable -- Be a Cheerleader -- Build a Lifelong Relationship -- Reach Out First -- Be Human -- Chapter 10. Create a Design Portfolio that Gets Results -- Shanae Chapman -- Part II. Strategy -- Chapter 11. User Experience Extends Beyond the Digital Realm -- Frances Close -- Chapter 12. Know the Difference Between Experience Mapping and Journey Mapping -- Darren Hood -- Let's Level Set -- Alignment and Challenges -- Takeaways and Reminders -- Chapter 13. Design Customer Experiences, Not Features -- Gail Giacobbe -- Chapter 14. Create a Truly Visible UX Team -- Sonia V. Weaver -- Chapter 15. Thinking About the Future Is Important for Any Design Process -- Liz Possee Corthell -- Chapter 16. Implement Service Design in Your Practice -- Eduardo Ortiz -- Research -- Plan -- Apply -- Part III. Design. Chapter 17. Don't Forget About Information Architecture -- Joe Sokohl -- Chapter 18. When Prototyping, Consider Both Visual Fidelity and Functional Fidelity -- Chris Callaghan -- Chapter 19. See Beyond the "Average" User -- Hillary Carey -- Chapter 20. Work Together to Create Inclusive Products -- Al Lopez -- Chapter 21. Advocate for Accessibility -- Holly Schroeder -- Chapter 22. Design for Universal Usability -- Ann Chadwick-Dias -- Chapter 23. Inclusive Design Creates Products that Work for Everyone -- Christopher S. LaRoche -- Chapter 24. Define What Your Design Does Not Do -- Georgiy Chernyavsky -- Chapter 25. Use Design Goals to Make Design Decisions Explainable and Defendable -- Helmut Degen -- Chapter 26. Think Synthetically to Design Systematically -- Drew Condon -- Chapter 27. Best and Last Impressions Are Lasting Impressions -- Andrea Mancini -- Chapter 28. Follow These Principles of Gestalt for Better UX Designs -- Erin Malone -- Chapter 29. Use Visual Design to Create an Eye Track -- Kevin Lynn Brown -- Chapter 30. Use Object Mapping to Create Clear and Consistent Interfaces -- Tim Heiler -- References -- Chapter 31. Remember the Four Questions of Critique -- Adam Connor -- Chapter 32. Turn Poorly Constructed Criticism into Actionable Feedback -- Jesse Nichols -- The Big Bad Stakeholder -- A Simple Misunderstanding -- Tips for Success -- Chapter 33. Improve Communication and Encourage Collaboration Using Sketches -- Anna Iurchenko -- Chapter 34. Learn the Difference Between UX and UI from a Bicycle -- Joe Wilson -- UI: User Interface -- UX: User Experience -- Chapter 35. Sell Your Design Ideas with Trust and Insights -- Benson Chan -- Chapter 36. Align Your Team Around Customer Needs via Design Workshops -- Shipra Kayan -- Chapter 37. Embrace a Shared Cadence to Avoid Silos -- Christy Ennis-Kloote. Chapter 38. Learn to Think like a Missionary, Not a Mercenary -- Scot Briscoe -- Pitfalls of Mercenary Work -- Becoming a Missionary -- Stay on the Path -- Chapter 39. Not All Interfaces Need to Be Simplified -- Morgane Peng -- Get Familiar with Enterprise Products -- Differentiate Business Expertise and Interface Expertise -- Find the Sweet Spot -- Chapter 40. If You Show Something Shiny, They'll Assume It's Done -- John Yesko -- Chapter 41. You Can't Always Help Who You Want -- James McElroy -- Chapter 42. Make Learning a Part of Your Design Process -- Michelle Morgan -- Chapter 43. Design Meaningful International UX -- Yingdi Qi -- Chapter 44. Legacy Product? Imagine You're Restoring an Old Farmhouse -- Christopher Coy -- Chapter 45. Be Your Own Project Manager -- Tripta Kumari -- Chapter 46. Design for Users, Not Usability Studies -- Aaron Parker -- Chapter 47. Frame the Opportunity Before Brainstorming the Solution -- Brian Sullivan -- Chapter 48. Be Wrong on Purpose -- Skyler Ray Taylor -- The Wrong Answer -- The Right Time to Be Wrong -- Don't Stay Wrong for Long -- Chapter 49. Create a Lasting Design System -- Lara Tacito -- Make Your Design System Easy to Use -- Create a Process, Not a Project -- Chapter 50. Your First Idea Is Sometimes Your Worst Idea -- Audrey Bryson -- Chapter 51. Question Your Intuition and Design to Extremes -- Navin Iyengar -- Chapter 52. Design Thinking Workshops Will Change Your Process -- Theo Johnson -- Chapter 53. Visualize Requirements During a Workshop -- Kristina Hoeppner -- Leave the Spreadsheet Behind -- Prepare for and Run the Workshop -- Be Brave and Break Away from the Spreadsheet -- Chapter 54. Put On Your InfoSec Hat to Improve Your Designs -- Julie Meridian -- Chapter 55. On-Brand Whimsy Can Differentiate Your Mobile App -- Martha Valenta. Chapter 56. Don't Perform a Competitive Analysis Before Ideating -- William Ntim -- Part IV. Content -- Chapter 57. Design for Content First -- Marli Mesibov -- The Content-First Mindset -- Content-First as a Methodology -- Speak to Your Audience -- Chapter 58. Align Your Tone, Voice, and Audiences -- Marino Ivo Lopes Fernandes -- Chapter 59. Mind Your Error Messages -- Jennifer Aldrich -- Chapter 60. A Shared Vocabulary Can Increase Team Efficiency -- Matthias Feit -- Coming to Terms with Terminology -- Chapter 61. Break Your Lorem Ipsum Habit: Sketch with Words! -- Emily Roche -- Why Lorem Ipsum Doesn't Help -- Here's How to Sketch with Words -- Stronger Starts and Smoother Finishes -- Part V. Research -- Chapter 62. Always Go for the Why-the Immutable Basis of Great Design -- Andy Knight -- Chapter 63. The Participant's Well-Being Is Your Responsibility -- Danielle Cooley -- Pay Attention to Physical Needs -- Mental and Emotional Factors Affect the Research, Too -- Don't Be Afraid to Stop the Session If Necessary -- Caring for the Participant Is in Everyone's Best Interest -- Chapter 64. Diverse Participant Recruiting Is Critical to Authentic User Research -- Megan Campos -- Chapter 65. Build a Culturally Reflexive Professional Framework -- Monet Burse Moutinho -- Chapter 66. Know These Warning Signs of Information Architecture Problems -- Kathi Kaiser -- Chapter 67. Bring Themes to Exploratory Research -- Shanti Kanhai -- Degrees of Control -- The Power of Themes -- Define Your Themes -- Chapter 68. Embrace Your Ignorance -- Jon Robinson -- Chapter 69. Get Past Fear with Users and Design Teams -- Julia Choi -- Chapter 70. Data Alone Does Not Create Empathy-Storytelling Is Key -- Kyle Soucy -- Like It or Not, You Must Get Comfortable with Public Speaking -- What's the Secret to Being a Great Presenter and Storyteller? -- A Word of Caution. Chapter 71. Personas with Emotions and Behaviors Are More Valuable -- Cindy Brummer -- Avoid Weak Personas -- Step 1: Start with Data -- Step 2: Provide Context -- Chapter 72. Educate Your Product Team for Successful User Research -- Rachel Young -- Educate on What Research Can and Cannot Answer -- Explain What Research Is and What It Is Not -- Encourage Observation with Specific Guidelines -- Chapter 73. Design Isn't Just About the Happy Path -- Drew Lepp -- Why Does This Matter? -- Examples of Worst-Case Scenarios -- Practical Advice -- Chapter 74. Deliver Successful Products Through Common Success Metrics -- Martina Borkowsky -- Chapter 75. Bring Rapid User Research Methods to Agile Teams -- Bob Thomas -- Traditional UX Research Methods -- Lean UX Research Methods -- Chapter 76. Scale Research Through Stakeholder Advocacy -- Matt DiGirolamo -- Identify Current UX Maturity -- Foster Awareness -- Set Up Research Frameworks -- Push Maturity Forward with Team Ops and Quantification -- Research Democratization -- Chapter 77. Know When and How to Build a Usability Lab -- Rich Buttiglieri -- When Would I Need a Lab? -- How Expensive Is It to Build? -- Physical Space Considerations -- Chapter 78. Talk to Customer Support to See What's Tripping Up Users -- Dave Connis -- Renaming a Feature -- Practical Application -- Chapter 79. Be Prepared When Practicing Ethnography -- Meena Kothandaraman -- Chapter 80. Always Do a Test of Your Test -- Jacqueline Ouifak -- Chapter 81. Observed Behavior Is the Gold Standard -- Kaaren Hanson -- Chapter 82. Assess Usefulness and Desirability Early in Product Development -- Michael Hawley -- Chapter 83. Know the Core Elements of Usability Research -- Amanda Mattson -- Chapter 84. Don't Underestimate the Power of Coworkers as Usability Participants -- Daniel Diener -- Chapter 85. Include Nonusers in Your User Research. |
Other Titles: | Ninety-Seven Things Every UX Practitioner Should Know |
Responsibility: | edited by Dan Berlin. |
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