{totalEditions, plural,
 =0 {# editions } 
 one {# edition }
 other {# editions }
 }
 {totalHoldingCount, plural,
 =0 {in # libraries} 
 one {in # library}
 other {in # libraries}
 }

This edition in {totalHoldingCount} libraries

{libraryName} added to favorite libraries

{libraryName} removed from favorite libraries

Better World Books

AbeBooks

VitalSource

Amazon

Select this title to view the detailed record for {title}

Added: {formattedDate}

New at the library

All ({x})

Fiction

Nonfiction

View access options

Access from your libraries

Borrow from {library}

{formattedDistance} away

Borrow

Borrow from {institution} near {location}

Access Online

Request this item via:

Get it from {institution}

Borrow from your library

Borrow from {institution}

Unable to find any access options. Search the library catalog.

Check out this item I found on https://worldcat.org

Look what I found on WorldCat.org

Cite list {title}

Cite

Cite {itemTitle}

Share {itemTitle}

Add {itemTitle} to a list

Share

Add to list

Share list {title}

Item shared from WorldCat.org

Edition

Publisher

View all Formats and Editions for {title}

Dissertation

View all formats and editions

Unable to find libraries on WorldCat with this item.

Access

ISSN

Cast

Language Notes

Notes

Genre

ISBN

Subjects

Medium of Performance

Event Notes

Reproduction Notes

Show less information

Series

Publication

Credits

Show more information

Performers

Additional Physical Form Entry

Click this link to view the DOI record {x}

Physical Description

OCLC Number / Unique Identifier

Target Audience

Numeric Designation of Musical Work

More Information

Cartographic Mathematical Data

We tailor your experience based on the order of your favorite libraries.

Drag or select a library from below to update the order

use the arrow up and down keys to change the order

{0}, order {1} in the list of {2} libraries

Unable to save libraries order. Please try again

To save changes to the library order, press Done

WorldCat.org

Foreword 7 Introduction 10 1 Understand Design Thinking 13 1.1 What needs are addressed in the Playbook? 14 1.2 Why is process awareness key? 36 1.3 How to get a good problem statement 50 1.4 How to discover user needs 58 1.5 How to build empathy with the user 72 1.6 How to find the right focus 80 1.7 How to generate ideas 90 1.8 How to structure and select ideas 98 1.9 How to create a good prototype 108 1.10  How to test efficiently 118 2 Transform Organizations 131 2.1 How to design a creative space and environment 132 2.2 What are the benefits of interdisciplinary teams? 144 2.3 How to visualize ideas and stories 158 2.4 How to design a good story 168 2.5 How to trigger change as a facilitator 180 2.6 How to prepare the organization for a new mindset 190 2.7 Why strategic foresight becomes a key capability 198 3 Design the Future 211 3.1 Why systems thinking helps to understand complexity 212 3.2 How to apply lean business model thinking 224 3.3 Why business ecosystem design becomes the ultimate lever  240 3.4 How to bring it home 254 3.5 Why some design criteria will change in the digital paradigm  266 3.6 How to kick-start digital transformation 278 3.7 How artificial intelligence creates a personalized customer experience 292 3.8 How to combine design thinking and data analytics to spur agility 302 Closing words 314 Authors 323 Sources 335 Index 338

The design thinking playbook : mindful digital transformation of teams, products, services, business and ecosystems