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<TABLE CELLSPACING=0 CELLPADDING=0><TR><TD>Introduction</TD><TD WIDTH=40></TD><TD VALIGN=TOP>xvi</TD><TD></TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=20></TD><TD>PART 1 Essential Elements of Appreciative Inquiry</TD></TR></TABLE></TD><TD WIDTH=40></TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=40></TD><TD>The Theoretical Basis of Appreciative Inquiry</TD></TR></TABLE></TD><TD WIDTH=40></TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>AI: A Brief Introduction</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>3</TD><TD VALIGN=TOP>(5)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Mini-lecture I: Five Principles of AI</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>8</TD><TD VALIGN=TOP>(2)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Mini-lecture II: Positive Image-Positive Action</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>10</TD><TD VALIGN=TOP>(4)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Mini-lecture III: Social Constructionism</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>14</TD><TD VALIGN=TOP>(2)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Mini-lecture IV: Beyond Problem Solving to AI</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>16</TD><TD VALIGN=TOP>(1)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Mini-lecture V: Vocabularies of Human Deficit</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>17</TD><TD VALIGN=TOP>(2)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Mini-lecture VI: Toward a Theory of</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>19</TD><TD VALIGN=TOP>(1)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=80></TD><TD>Affirmative Organization</TD></TR></TABLE></TD><TD WIDTH=40></TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Mini-lecture VII: Assessing Organizational</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>20</TD><TD VALIGN=TOP>(2)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=80></TD><TD>Inner Dialogue</TD></TR></TABLE></TD><TD WIDTH=40></TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Mini-lecture VIII: History as Positive Possibility</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>22</TD><TD VALIGN=TOP>(4)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Mini-lecture IX: Why AI Works: The Liberation of Power</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>26</TD><TD VALIGN=TOP>(7)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=40></TD><TD>The Appreciative Inquiry Process: How It Works Overview</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>33</TD><TD VALIGN=TOP>(196)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>The Positive Core</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>34</TD><TD VALIGN=TOP>(1)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Affirmative Topic Choice: A Fateful Act</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>35</TD><TD VALIGN=TOP>(3)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Who to Involve?</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>38</TD><TD VALIGN=TOP>(1)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>The ABCs of Topic Choice: How to Do It</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>39</TD><TD VALIGN=TOP>(2)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Characteristics of Good Topics</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>41</TD><TD VALIGN=TOP>(2)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>The Discovery Phase</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>43</TD><TD VALIGN=TOP>(1)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>The Dream Phase</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>44</TD><TD VALIGN=TOP>(1)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>The Design Phase</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>45</TD><TD VALIGN=TOP>(1)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>The Destiny Phase</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>46</TD><TD VALIGN=TOP>(5)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=40></TD><TD>Introducing, Defining and Planning an Appreciative Inquiry Initiative</TD></TR></TABLE></TD><TD WIDTH=40></TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Introducing AI</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>51</TD><TD VALIGN=TOP>(3)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Defining the Project Purpose, Process, and Plan</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>54</TD><TD VALIGN=TOP>(7)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Samples:</TD></TR></TABLE></TD><TD WIDTH=40></TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=80></TD><TD>Brief Introduction to AI: One-Hour Agenda</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>61</TD><TD VALIGN=TOP>(2)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=80></TD><TD>Executive Overview to AI: Two-Hour Agenda</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>63</TD><TD VALIGN=TOP>(2)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=80></TD><TD>Workplace Redesign Using Al: Four-Hour</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>65</TD><TD VALIGN=TOP>(13)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=80></TD><TD>Agenda and Slides</TD></TR></TABLE></TD><TD WIDTH=40></TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=80></TD><TD>Values Project Using AI: Detail Project Plan</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>78</TD><TD VALIGN=TOP>(5)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=80></TD><TD>Two-Day AI Workshop, Agenda, Project Roles, and Interview Guide</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>83</TD><TD VALIGN=TOP>(22)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=20></TD><TD>PART 2 Application of the 4-D Cycle of Appreciative Inquiry</TD></TR></TABLE></TD><TD WIDTH=40></TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=40></TD><TD>Discovery: What Gives Life?</TD></TR></TABLE></TD><TD WIDTH=40></TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Key Steps in Data Collection</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>105</TD><TD VALIGN=TOP>(14)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=80></TD><TD>Identify Stakeholders</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>105</TD><TD VALIGN=TOP>(1)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=80></TD><TD>Craft an Engaging Appreciative Question</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>106</TD><TD VALIGN=TOP>(1)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=80></TD><TD>Develop the Appreciative Interview Guide</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>107</TD><TD VALIGN=TOP>(3)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=80></TD><TD>Collect and Organize the Data</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>110</TD><TD VALIGN=TOP>(3)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=80></TD><TD>Conduct the AI Interviews</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>113</TD><TD VALIGN=TOP>(3)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=80></TD><TD>Sense-Making From Inquiry Data</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>116</TD><TD VALIGN=TOP>(3)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Case Clippings: Texas Insurance</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>119</TD><TD VALIGN=TOP>(12)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=40></TD><TD>Dream: What Might Be?</TD></TR></TABLE></TD><TD WIDTH=40></TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Creating the Dream Activity</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>131</TD><TD VALIGN=TOP>(3)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Evolution of Dialogue to Create</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>134</TD><TD VALIGN=TOP>(1)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=80></TD><TD>Vision Consensus</TD></TR></TABLE></TD><TD WIDTH=40></TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Sample Dream Questions</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>134</TD><TD VALIGN=TOP>(1)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>AI Summit: Using Large Groups to Mobilize</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>135</TD><TD VALIGN=TOP>(4)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=80></TD><TD>Positive Change</TD></TR></TABLE></TD><TD WIDTH=40></TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Case Clippings: Roadway Express</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>139</TD><TD VALIGN=TOP>(24)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=40></TD><TD>Design: How Can It Be?</TD></TR></TABLE></TD><TD WIDTH=40></TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Social Architecture for Organizing</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>163</TD><TD VALIGN=TOP>(5)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=80></TD><TD>Select Design Elements</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>164</TD><TD VALIGN=TOP>(1)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=80></TD><TD>Identify Internal and External Relationships</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>165</TD><TD VALIGN=TOP>(1)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=80></TD><TD>Identify Themes and Engage in Dialogue</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>165</TD><TD VALIGN=TOP>(1)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=80></TD><TD>Write Provocative Propositions</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>166</TD><TD VALIGN=TOP>(2)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Criteria for Good Provocative Propositions</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>168</TD><TD VALIGN=TOP>(1)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Sample Provocative Propositions</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>169</TD><TD VALIGN=TOP>(1)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>The Spirit of Designing: Recent Developments</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>170</TD><TD VALIGN=TOP>(4)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Case Clippings: Tendercare</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>174</TD><TD VALIGN=TOP>(27)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=40></TD><TD>Destiny: What Will Be?</TD></TR></TABLE></TD><TD WIDTH=40></TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Rethinking Destiny</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>201</TD><TD VALIGN=TOP>(3)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Creating Appreciative Learning Cultures</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>204</TD><TD VALIGN=TOP>(1)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Destiny: An Improvisational Capacity</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>205</TD><TD VALIGN=TOP>(2)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Case Clippings: Hunter Douglas</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>207</TD><TD VALIGN=TOP>(22)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=80></TD><TD>Window Fashions Division</TD></TR></TABLE></TD><TD WIDTH=40></TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=20></TD><TD>PART 3 Learning Applications and Resources</TD></TR></TABLE></TD><TD WIDTH=40></TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=40></TD><TD>Sample Interview Guides... and Summary Report</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>229</TD><TD VALIGN=TOP>(90)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=40></TD><TD>AI Case Applications</TD></TR></TABLE></TD><TD WIDTH=40></TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=40></TD><TD>AI Worksheets</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>319</TD><TD VALIGN=TOP>(94)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=40></TD><TD>The AI Classics: Selected Articles</TD></TR></TABLE></TD><TD WIDTH=40></TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Appreciative Inquiry in Organizational Life</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>353</TD><TD VALIGN=TOP>(32)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Resources for Getting AI Started:</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>385</TD><TD VALIGN=TOP>(10)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=80></TD><TD>An Example OD Proposal</TD></TR></TABLE></TD><TD WIDTH=40></TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=60></TD><TD>Strategic Inquiry &rarr; Appreciative Intent:</TD></TR></TABLE></TD><TD WIDTH=40></TD><TD VALIGN=TOP>395</TD><TD VALIGN=TOP>(18)</TD></TR><TR><TD><TABLE CELLSPACING=0 CELLPADDING=0><TR><TD WIDTH=80></TD><TD>Inspiration to SOAR</TD></TR></TABLE></TD><TD WIDTH=40></TD></TR><TR><TD>Appreciative Inquiry Bibliography</TD><TD WIDTH=40></TD><TD VALIGN=TOP>413</TD><TD VALIGN=TOP>(19)</TD></TR><TR><TD>AI Web Sites</TD><TD WIDTH=40></TD><TD VALIGN=TOP>432</TD><TD VALIGN=TOP>(1)</TD></TR><TR><TD>Glossary of Terms</TD><TD WIDTH=40></TD><TD VALIGN=TOP>433</TD><TD VALIGN=TOP>(6)</TD></TR><TR><TD>Index</TD><TD WIDTH=40></TD><TD VALIGN=TOP>439</TD><TD VALIGN=TOP>(8)</TD></TR><TR><TD>Statement of Taos Institute</TD><TD WIDTH=40></TD><TD VALIGN=TOP>447</TD><TD VALIGN=TOP>(1)</TD></TR><TR><TD>Taos Institute Publications</TD><TD WIDTH=40></TD><TD VALIGN=TOP>448</TD><TD VALIGN=TOP>(2)</TD></TR><TR><TD>Positive Organizational Scholarship</TD><TD WIDTH=40></TD><TD VALIGN=TOP>450</TD><TD VALIGN=TOP>(1)</TD></TR><TR><TD>Statement of Appreciative Inquiry Consulting</TD><TD WIDTH=40></TD><TD VALIGN=TOP>451</TD><TD VALIGN=TOP>(1)</TD></TR><TR><TD>About the Authors</TD><TD WIDTH=40></TD><TD VALIGN=TOP>452</TD><TD></TD></TR></TABLE>

This handbook contains everything needed to launch any kind of AI initiative. It provides background information on what AI is and how it works, and offers sample project plans, designs, agendas, course outlines, interview guidelines, participant worksheets, and a list of resources

Appreciative inquiry handbook : for leaders of change