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The arts of criticism-- giving and taking

Author: Rick KantolaSteve KantolaJoe MatulichTimothy St JohnJean LebedunAll authors
Publisher: [Mill Valley, Calif.] : Kantola Productions ; Toronto, Canada ; Buffalo, NY : [Distributed by] Kinetic, ©1996.
Edition/Format:   VHS video : VHS tape   Visual material : EnglishView all editions and formats
Summary:
Criticism is an essential component of growth and improvement. Watch Beverly and Everett, a top sales rep and a talented engineer, rebuild a hostile relationship into a productive, professional one.
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Genre/Form: Instructional films
Programmed instructional materials
Programmed instruction
Material Type: Videorecording
Document Type: Visual material
All Authors / Contributors: Rick Kantola; Steve Kantola; Joe Matulich; Timothy St John; Jean Lebedun; Kantola Productions.; Kinetic, Inc.
OCLC Number: 35327646
Notes: Study guide authored by Jean Lebedun.
Presented by Kantola Productions.
Distributor's statement from label on title page verso of study guide.
The program uses dramatized supervisor-employee discussions to demonstrate how to give criticism effectively by avoiding the personal aspects and focussing on goals and areas of agreement and how to avoid the usual fight or flight reactions when receiving criticism.
Credits: Executive producers, Steve Kantola, Rick Kantola ; director of photography, Bill Zarchy ; editor, Jeff Belton.
Performer(s): Narrator, Jean Lebedun?
Description: 1 videocassette (21 min.) : sound, color ; 1/2 in. + 1 study guide (35 pages ; 22 cm)
Details: VHS.
Contents: pt. 1. The art of giving criticism--pt. 2. The art of taking criticism.
Responsibility: producer, Joe Matulich ; director, Timothy St. John ; writers, Jean Lebedun, Rick Kantola.

Abstract:

Criticism is an essential component of growth and improvement. Watch Beverly and Everett, a top sales rep and a talented engineer, rebuild a hostile relationship into a productive, professional one.

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