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The assertive librarian

Author: Janette S Caputo
Publisher: [Phoenix, AZ] : Oryx Press, 1984.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
Shows how librarians can use assertiveness skills in their profession and in conflicts with colleagues, patrons, governing boards, supervisors, or subordinates.
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Additional Physical Format: Online version:
Caputo, Janette S.
Assertive librarian.
[Phoenix, AZ] : Oryx Press, 1984
(OCoLC)644045251
Document Type: Book
All Authors / Contributors: Janette S Caputo
ISBN: 0897740858 9780897740852
OCLC Number: 10727384
Description: 242 pages ; 23 cm
Contents: Introduction --
Your assertive rights --
Setting assertive goals --
Self-esteem and self-confidence --
Verbal assertion --
Nonverbal assertion --
Our irrational beliefs --
Coping --
The assertive library supervisor --
Finale.
Responsibility: by Janette S. Caputo.
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Abstract:

Shows how librarians can use assertiveness skills in their profession and in conflicts with colleagues, patrons, governing boards, supervisors, or subordinates.

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