Automating business process reengineering : using the power of visual simulation strategies to improve performance and profit (Book, 1997) [WorldCat.org]
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Automating business process reengineering : using the power of visual simulation strategies to improve performance and profit

Author: Gregory A Hansen
Publisher: Upper Saddle River, NJ : Prentice Hall, 1997.
Series: Prentice-Hall international series in industrial and systems engineering.
Edition/Format:   Print book : English : 2nd edView all editions and formats
Summary:

Suitable for Business Management courses using visual simulation models as strategic tools for improving performance and profit through manufacturing, operations, finance, sales or marketing, this  Read more...

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Document Type: Book
All Authors / Contributors: Gregory A Hansen
ISBN: 0135769841 9780135769843
OCLC Number: 1037501754
Description: pages.
Contents: 1. So You Don't Think You Need Simulation: An Example From "Reengineering the Corporation." 2. A new Perspective on Change in Business. 3. The State of Business Process Reengineering. 4. Level 1 (Initial) Processes. 5. Level 2 (Repeatable) Processes. 6. Defined Processes. 7. Measured Processes. 8. Optimized (Level 5) Processes. 9. Modeling and Simulation Terminology and Techniques. 10. Requirements for Effective Capre Tools. 11. Dynamic Modeling and Simulation Tools. 12. The Capre...u Toolset Extend+BPR...u. 13. Developing Simulations: Step By Step Examples. 14. Reengineering A Process Using Extend+BPR. 15. Process Reengineering Case Studies Revisited. 16. Applications of Computer-Aided Process Reengineering. 17. Case Study-Automating the Analysis of Customer Service Operations at Lexis-Nexis. 18. Case Study-High Volume Manufacturer Order Fulfillment Processes. 19. Financial Analysis Using Carpe Technology. 20. Getting Started-Suggested Training Approaches. 21. Some Final Thoughts. Appendix A: The Flying Star Ship Factory Process.
Series Title: Prentice-Hall international series in industrial and systems engineering.
Responsibility: Gregory A. Hansen.

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