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Barriers to adopting an e-government system for online registration and online payments for programs and services of a municipal recreation department

Author: Howard Ying
Publisher: [Long Beach, California] : California State University, Long Beach, 2013.
Dissertation: M.S. California State University, Long Beach 2013
Series: California State University, Long Beach.; Master's thesis collection, Dept. of Recreation and Leisure Studies.
Edition/Format:   Thesis/dissertation : Document : Thesis/dissertation   Computer File : English
Summary:
Abstract: Utilizing a case study approach, the purpose of this study was to examine the barriers to adopting an e-government system for online registration and online payments for programs and services of a public municipal recreation department. Through personal interviews, web site observation, and policy examination, the researcher used the data collected to identify three main themes. With these themes, barriers  Read more...
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Details

Genre/Form: Academic theses
Material Type: Document, Thesis/dissertation, Internet resource
Document Type: Book, Computer File, Internet Resource
All Authors / Contributors: Howard Ying
ISBN: 9781303203473 1303203472
OCLC Number: 1007574326
Description: v, 59 leaves
Series Title: California State University, Long Beach.; Master's thesis collection, Dept. of Recreation and Leisure Studies.
Responsibility: by Howard Ying.

Abstract:

Abstract: Utilizing a case study approach, the purpose of this study was to examine the barriers to adopting an e-government system for online registration and online payments for programs and services of a public municipal recreation department. Through personal interviews, web site observation, and policy examination, the researcher used the data collected to identify three main themes. With these themes, barriers to adopting e-government were explained in detail and compared to previous quantitative findings. Through this research, three main themes were formed: (a) fears--lack of security and abuse by staff and the public, (b) financial barriers, and (c) preparedness.

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