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Becoming a trustworthy leader : psychology and practice

Author: Aneil Mishra; Karen E Mishra
Publisher: New York : Routledge, 2013.
Series: Leadership: research and practice series.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
It's time to discover a new way for individuals to lead organizations and societies. Trust in a variety of institutions, including governmental and business, is at an all-time low. In order to strengthen society from its foundations, we need to rebuild trust. Research shows that leaders are critical to building trust in organizations, and that trust in leadership is significantly related to a number of attitudes,  Read more...
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Aneil Mishra; Karen E Mishra
ISBN: 9780415882811 0415882818 9780415882828 0415882826 9781283919708 1283919702 9780203080412 0203080416 9781136167164 1136167161 9781136167119 1136167110 9781136167157 1136167153
OCLC Number: 1053505116
Description: 1 online resource.
Contents: Machine generated contents note: ch. 1 Trust Is Needed Now More Than Ever --
Trust Is Gone, but It's Been Gone for Decades --
Why Has Trust Declined? --
Overview of Our Book --
Defining Trust and Its Vital Importance --
ROCC of Trust --
Trust as a Basis for Effective Leadership --
Are Leaders Born or Made? --
Accelerating Change by Developing Your Own Trust Network --
Creating a Culture of Trust --
Rebuilding Trust --
Trust Leads to an Enlarged Sense of Purpose --
Beginning the Journey --
ch. 2 What Trust Is and Why It Matters --
Defining the ROCC of Trust --
Reliability --
Openness --
Competence --
Compassion --
ROCC of Trust --
Bottom-Line Benefits of Trust --
Trust Tips --
ch. 3 Leaders Are Born and Made --
Mastering the Three Levels of Change: Personal, Interpersonal, and Systemic --
Leading Through Courage, Humility, and Authenticity --
Leading Through Courage --
Leading Through Humility --
Leading Through Authenticity --
Building Trust According to Your Own Strengths --
Trust Tips --
ch. 4 Developing Your Own Trust Network --
Your Trust Network and How It Helps You Lead Others --
Examples of Our Own Trust Networks --
Doing Well by Doing Good at Princeton --
You Never Know When You're Going to Get Really Sick --
Making Important Decisions and Reinventing Yourself --
Launching Your Own Trust Network --
Is Your Trust Network Actually Working? --
Trust Tips --
ch. 5 Building Trust Within Teams --
What Is a Team? --
Why Are Teams So Important? --
Building the ROCC of Trust Begins With the Team Leader --
Team Leader As Coach --
Making Team Members Accountable to the Organization and to One Another --
Building the ROCC of Trust Within Teams --
Learning How to Listen --
Creating Opportunities to Build Trust --
Trust Tips --
ch. 6 Making Change Last by Creating a Culture of Trust --
Defining Organizational Trust --
Positive Organizational Scholarship, Leadership, and Trust --
Building Organizational Trust Through Open Communication --
Leaders As Linking Pins --
Building Organizational Trust Through Systems, Processes, and Practices --
Bob Lintz: Turning Around the Parma, Ohio, General Motors Plant --
Trust Tips --
ch. 7 Trust and Innovation --
Innovation As a Leadership Imperative --
Mutual Trust Between Leaders and Followers Is Essential for Innovation --
How Leaders Foster Innovative Cultures Through the ROCC of Trust --
Innovation and Trust at the Personal Level of Change --
Innovation and Trust at the Interpersonal Level of Change --
Innovation and Trust at the Systemic Level of Change --
Make Work a Game That All the Players Can Win --
Talk Like Ted --
Reinvigorating Your Innovative Culture Through Ongoing Reevaluation --
Trust Tips --
ch. 8 Trust Across Borders --
Virtual Teams and Trust --
Trust Across Organizations --
Trust Across National Borders --
Trust Tips --
ch. 9 Trust and Healthcare --
Why Focus on Healthcare Leadership? --
Changing Nature of Physician --
Patient Relationships and Implications for Trust --
Challenges to Building Trust in Healthcare Contexts --
Benefits of Trust in Healthcare Providers --
Building Trust in Healthcare at the Personal Level of Change --
Building Trust in Healthcare at the Interpersonal Level of Change --
Building Trust in Healthcare at the Systemic Level of Change --
Trust Tips --
ch. 10 Rebuilding Trust --
Trust Takes Time to Build, and Rebuilding Trust Takes Longer --
Rebuilding Trust at the Personal and Interpersonal Levels of Change --
Challenge Leaders Face When Rebuilding Trust --
Bridging the Interpersonal and Systemic Levels of Change: Rebuilding Trust in Teams --
Rebuilding Trust at the Systemic Level: Organizational Downsizing and Responding to Crisis --
Trust Tips --
ch. 11 Making Trust Last by Enlarging Your Purpose --
Create a Cause Larger Than Life --
Contribute Because You Care --
Remember Your Roots --
Step Back and Then Walk Away --
It's Really a Story About Us --
What Will You Do Next? --
Trust Tips --
Appendices --
Appendix A Leader and Scholar Biographies --
Appendix B Validated Trust Scale --
Appendix C Trust Contract Example.
Series Title: Leadership: research and practice series.
Responsibility: Aneil K. Mishra and Karen E. Mishra.

Abstract:

It's time to discover a new way for individuals to lead organizations and societies. Trust in a variety of institutions, including governmental and business, is at an all-time low. In order to strengthen society from its foundations, we need to rebuild trust. Research shows that leaders are critical to building trust in organizations, and that trust in leadership is significantly related to a number of attitudes, behaviors and performance outcomes. This new book, with its emphasis on the critical role of leadership in trust-building as well as the novel perspective on the trust circle of leadership, will be of interest to all students and researchers studying leadership, management and organizational behavior.

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