A better way of doing business? : lessons from the John Lewis Partnership (eBook, 2016) [WorldCat.org]
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A better way of doing business? : lessons from the John Lewis Partnership

Author: Graeme Salaman
Publisher: Oxford ; New York, NY : Oxford University Press, 2016.
Edition/Format:   eBook : Document : English : First editionView all editions and formats
Summary:
This work offers a thoroughly researched and accessible account of the John Lewis Partnership. It describes what the JLP is, how it works, and what other businesses can learn from it.
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Better Way of Doing Business?
Oxford Univ Pr 2016
(OCoLC)943701529
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Graeme Salaman
ISBN: 9780191825996 0191825999 9780191085598 0191085596
OCLC Number: 960029205
Description: 1 online resource (xx, 223 pages) : illustrations
Contents: Cover; A Better Way of Doing Business?: Lessons from the John Lewis Partnership; Copyright; Dedication; Preface; Acknowledgements; A Note on Research Methods; Contents; List of Figures; List of Tables; 1: The Big Picture; Shareholder Value; The Fetish of the Market; Leadership: the God that Failed; How Managers Stole their Businesses; Summarizing the Problems and the Solutions; The John Lewis Partnership: A Better Way?; 2: An Introductory Profile of the John Lewis Partnership; An Outline View; A Brief History; The Customer Proposition. The Partner Proposition: Ownership, Democracy and BenefitsBenefits; Ownership, Governance, and Democracy; The 'Critical Side'; The Registrars; Sharing Knowledge; Voice and Power; Conclusions; 3: Lessons from Employee-owned Businesses; The Policy Context; The Variety of Concepts and their Associated Meanings; Partnership; Employee Ownership and Worker Cooperatives; Worker Cooperatives; Mutuals; Other Terms; Employee Ownership: History and Practical Experience; UK Worker Cooperatives of the Early 1970s; Challenges and Controversies. Managing to Counter 'Degeneration' in Employee-owned OrganizationsConclusions; 4: The Way the Business was Managed: 1990-2009; 1990-1999: 'Stagnation' to Awakening; 2000-2005: The Introduction of Business Planning; 2003-2004: The 'Compete to Win' Programme and the Launch of the Partner Survey; 2005-2009: Revitalizing the Partnership Spirit; 2008-2012: Coping with the Financial Crisis; Conclusions; 5: The Way the Business was Managed: 2010-2015; New Ambitions, 2010-2014; Further Expansion, 2015-2020; The Growth Imperative?; Lessons from the Pensions Fund Story; Overall Assessment. The Challenges of Growth: Reputational IssuesThe Challenges of Growth: Organization, Systems, and Leadership; Growth and Impact on the Partnership; Growth and Who is a Member; Conclusions; 6: Reflections on Managers and Managing in the Partnership; The Strategic Objectives of the JLP; Building Capacity; Managing Meaning; Conclusions; 7: Governance, Democracy, and Accountability; Previous Assessments of JLP Democracy and Accountability; The Three Governing Authorities; Other Democratic Bodies; The History of Reform; Amendments up to 2004; The 2004 Democracy Project. The 2008 Commission on Democratic CharacterThe John Lewis Democracy in the Wider Context; Accountability; Conclusions; 8: Conclusions; The Crucial Elements of the Model, Leadership, and How Managers Are Held to Account; The Performance of the JLP Businesses; Managers' Views of the Nature and Importance of Partner Engagement and Democracy; The Replicability of the JLP Model and the Wider Lessons; Final Considerations and Lessons; References; Name Index; Subject Index.
Responsibility: Graeme Salaman and John Storey.

Abstract:

This book offers a thoroughly researched and accessible account of the John Lewis Partnership. It describes what the JLP is, how it works, and what other businesses can learn from it.  Read more...

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A highly readable, timely and though-provoking conribution to scholarship and practice in the fields of leadership, people management and corporate governance. * Jim Arrowsmith, Labour and Industry * Read more...

 
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