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Breaking the rules : bureaucracy and reform in public housing

Author: Jon Pynoos
Publisher: New York : Plenum Press, ©1986.
Series: Environment, development, and public policy., Cities and development.
Edition/Format:  Print book : EnglishView all editions and formats
Summary:

This is a study of how a bureaucracy allocates a commodity or a service in this case, public housing. The book is also intended for those concerned with housing policy, partic ularly the difficult  Read more...

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Genre/Form: Case studies
Additional Physical Format: Online version:
Pynoos, Jon.
Breaking the rules.
New York : Plenum Press, ©1986
(OCoLC)566382148
Document Type: Book
All Authors / Contributors: Jon Pynoos
ISBN: 0306423022 9780306423024
OCLC Number: 14001667
Notes: Includes indexes.
Description: xiv, 221 pages ; 24 cm.
Contents: One: Bureaucracy and Public Housing.- Uses of Discretion.- Federal-Local Relationships: Clarity of Rules.- The Task Orientation of Street-Level Bureaucrats.- The Norms of the Staff.- The Influence of Third Parties.- Outside Intervention, Changing Conditions, and Reform.- Summary.- Two: The Emergence of Rules.- Locally Originated Rules.- The Happy Years: Patronage and Screening.- The Middle Years: Segregating New Clients.- Reform: Desegregating the Projects.- New Rules and Regulations.- Nationally Originated Rules.- Federal Intervention.- Response to the HUD Plan.- Another Reform: Leadership.- Conclusion.- Three: Breakdown of the Rule System.- Measurement Problems.- Working Conditions.- Information Gathering.- Division of Labor.- Crisis Situations.- Poor Vacancy Reporting.- Low Morale.- Priority Reduction and Abrogation of Power.- Client Rejection and Goal Failure.- Project Variation.- Applicant Preferences.- Shortcomings of the 1-2-3 Rule.- Staff Circumvention of the Rule.- Conclusion.- Four: Discretion, Staff Norms, and Outcomes.- Staff Discretion.- Bureaucratic Types and the Use of Discretion.- Traditionalists.- Reformers.- Survivalists.- Avoiders.- Outcomes.- Conclusion.- Five: The Influence of Third-Party Sponsors.- Referrals.- Information.- Access.- Service.- Advocacy.- Social Agencies.- Politicians.- Board Members and the Administrator.- Conclusion.- Six: Project-Level Discretion.- Managerial Practices for Controlling Admissions at the Projects.- Background of Managers and Nature of the Job.- Project-Level Control Mechanisms.- Situation as a Determinant of Discretion.- Project Profiles.- The Influence of Situation at Mary Ellen McCormick.- The Influence of Situation at Columbia Point.- Personal Style as a Determinant of Outcome.- Traditional Style.- Reform Style.- Conclusion.- Seven: Federal Intervention: HUD Monitoring, Feedback, and Evaluation.- Monitoring the BHA.- Written Reports.- Regular Audits.- Unsolicited BHA Feedback.- Public Channels.- Special Audits.- Evaluation.- HUD's Power.- Conclusion.- Eight: The Later Years: Court-Initiated Reform Efforts.- Limited Intervention.- Improving the Tenant Selection, Assignment, and Transfer System.- Improving Efficiency.- Desegregating Developments.- Marketing Public Housing.- Increasing Managerial Discretion.- Increasing Screening.- Outcomes of Limited Intervention.- The Receivership.- Management Reorganization.- Screening.- Promoting Fair Housing.- Broad Range of Income.- Tenant Empowerment.- The End of Receivership.- Conclusion.- Nine: Summary and Implications.- Conditions for Reform.- Whom Shall Public Housing Serve?: The Influence of Socioeconomic Conditions.- Regulatory Justice: Uses of Discretion.- Federal-Local Relationships: Clarity of Rules.- The Influence of Third Parties.- The Power of Street-Level Bureaucrats.- Client Empowerment.- The Privatization of Public Housing.- General Implications.
Series Title: Environment, development, and public policy., Cities and development.
Responsibility: Jon Pynoos.

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