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Build for Comfort, Not Just Speed : Valuing Service Quality Impacts In Transport Planning

Author: Todd Litman
Publisher: Victoria, BC, CA : Victoria Transport Policy Institute, 2017.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Travelers tend to place a high value on qualitative factors such as convenience, comfort, security and prestige. However, conventional transport planning practices tend to focus on quantitative impacts and undervalue qualitative impacts. This paper describes ways to evaluate qualitative impacts. Improved travel convenience and comfort tend to reduce unit travel time costs and so are equivalent in value to increased  Read more...
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Genre/Form: Electronic books
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Todd Litman
OCLC Number: 1001127284
Description: 1 online resource (18 pages)
Responsibility: Todd Litman.
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Abstract:

Travelers tend to place a high value on qualitative factors such as convenience, comfort, security and prestige. However, conventional transport planning practices tend to focus on quantitative impacts and undervalue qualitative impacts. This paper describes ways to evaluate qualitative impacts. Improved travel convenience and comfort tend to reduce unit travel time costs and so are equivalent in value to increased travel speed. Improved analysis of qualitative factors can expand the range of impacts and options considered in transport evaluation, leading to better planning decisions. It is particularly important for efforts to encourage use of alternative modes such as walking, cycling and public transit.

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