Business analysis and leadership : influencing change (eBook, 2014) []
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Business analysis and leadership : influencing change

Business analysis and leadership : influencing change

Author: Penny Pullan; James Archer, (Business writer)
Publisher: London [England] : Kogan Page, Boston, Massachusetts : Credo Reference, 2013. 2014.
Edition/Format:   eBook : Document : English : [Enhanced Credo edition]View all editions and formats
Business Analysis & Leadership goes beyond standard textbooks full of techniques, by demonstrating how to lead and gain credibility throughout the organization. It offers advice on the very tricky role of working with people from the shop floor to board directors and provides the confidence to challenge the easy way forward and point out what will really work in practice.

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Genre/Form: Electronic books
Additional Physical Format: Print version:
xxi, 265 pages : illustrations
(DLC) 2013015785
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Penny Pullan; James Archer, (Business writer)
ISBN: 9780749468637 0749468637 9781784023119 1784023116
OCLC Number: 869488845
Description: 1 online resource (46 entries) : 42 images
Contents: Introduction --
Part I Leadership of self. Introduction to Part I --
1 Skills for business analysis / James Archer and Kate Stuart-Cox --
2 The courage to ask / John Niland --
3 The business analyst as a facilitative leader / James Archer --
4 Communication for success / Corrine Thomas --
Opinion piece: Are you waiting to be anointed? / Joseph da Silva. Part II Leadership within your project. Introduction to Part II --
5 Working with the project manager / Suzanne Robertson --
6 Dealing with difficult stakeholders / Michael Brown --
7 Facilitating groups and individuals / Penny Pullan --
8 Discovering the essence of the problem / James Robertson --
9 Dealing with problems / Andy Wilkins --
10 Visual thinking for business analysis / Penny Pullan and Vanessa Randle --
11 Through the stage door: design thinking to refresh business analysis / Tamsin Fulton --
12 Business analysis, leadership and agile / Chris Matts and Kent J McDonald --
13 The iterative business analyst / increasing insight, reducing waste, delivering value / Melanie Rose --
14 Knowledge sharing and analysis with patterns / Allan Kelly --
15 Dealing with uncertainty / Ruth Murray-Webster and Penny Pullan --
Opinion piece: The first shoots of creativity / David Baskerville. Part III Leadership within your organization. Introduction to Part III --
16 Operating effectively as a business analyst inside an organization / Simon Edwards --
17 Context, climate and culture / Andy Wilkins and Kate Stuart-Cox --
18 Global working and virtual teams / Penny Pullan --
19 Systems thinking for business analysts leading change / Emma Langman --
20 Dealing with power and politics / Sarah Coleman --
21 Partnering across organizations / Adrian Reed --
22 Strategic thinking for business analysis / Dav Bisessar --
Opinion piece: Leading from the middle/a business analyst in television / Roger Mawle. Part IV Leadership in the wider world. Introduction to Part IV --
23 Business analysis is a leadership role / Kevin Brennan --
24 Becoming a thought leader / Penny Pullan --
25 Ethics and fair process / James Archer --
26 Professionalization and best practice / Nick de Voil --
Opinion piece: Becoming the change agent / Jake Markham --
End piece: Integrating business analysis, creativity and play / Andrew Kendall.
Responsibility: edited by Penny Pullan and James Archer.


Business Analysis and Leadership is full of practical advice on how to become an outstanding catalyst for effective change, through leadership of yourself, your project and your organization.  Read more...


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Publisher Synopsis

"This book draws together a diverse set of sources to help a BA to gain a deeper understanding of what it takes to be a change leader from any perspective." * Kathleen Barret, former President and Read more...

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