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Business communication

Author: A C Krizan
Publisher: Australia ; Mason, OH : South-Western Cengage Learning, ©2011.
Edition/Format:   Print book : English : 8th edView all editions and formats
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: A C Krizan
ISBN: 9781439080153 1439080151
OCLC Number: 436029916
Description: xxiii, 706 pages : color illustrations ; 26 cm
Contents: 1. Business communication foundations --
2. Multicultural and global communication --
3. Technological, legal, and ethical considerations --
4. Principles of business communication --
5. Print and electronic messages --
6. Message formats --
7. Positive, neutral, and social business messages --
8. Negative messages --
9. Persuasive messages --
10. Business research and report writing --
11. Proposals, business plans, and special reports --
12. Visual aids --
13. Interpersonal communication and teamwork --
14. Listening and nonverbal messages --
15. Oral communication essentials --
16. The job search and résumé --
17. Employment communication and interviewing.
Responsibility: A.C. "Buddy" Krizan [and others].
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