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Caring for the Customer : Exceptional Customer Service

Author: Infobase,; Channel 1 Creative Media (Firm)
Publisher: [Place of publication not identified] : Channel 1 Creative Media, New York, N.Y. : Distributed by Infobase, [2009] 2019. ©2009
Series: Exceptional Customer Service.
Edition/Format:   eVideo : Clipart/images/graphics : EnglishView all editions and formats
Summary:
Every organization has its customers. They are the people who buy or rely on our products, ideas, or services. No matter where you work, they are the reason you are there and the standard of customer service you provide to them is vital for success. In this training program, you will learn: The importance of customer care-- How the service we provide impacts on lasting impressions--A repeat customer is the cheapest  Read more...
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Details

Genre/Form: Internet videos
Material Type: Clipart/images/graphics, Internet resource, Videorecording
Document Type: Internet Resource, Computer File, Visual material
All Authors / Contributors: Infobase,; Channel 1 Creative Media (Firm)
OCLC Number: 1131804588
Language Note: Closed-captioned.
Notes: Originally released by Channel 1 Creative Media, 2009.
Streaming video file encoded with permission for digital streaming by Infobase on June 27, 2019.
Description: 1 online resource (1 video file (2 min., 23 sec)) : sound.
Contents: Caring for the Customer --
Exceptional Customer Service (2:23);
Series Title: Exceptional Customer Service.
Responsibility: Channel 1 Creative Media.

Abstract:

Every organization has its customers. They are the people who buy or rely on our products, ideas, or services. No matter where you work, they are the reason you are there and the standard of customer service you provide to them is vital for success. In this training program, you will learn: The importance of customer care-- How the service we provide impacts on lasting impressions--A repeat customer is the cheapest form of advertising, and it is not that hard.

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