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The case for bureaucracy : a public administration polemic

Author: Charles T Goodsell
Publisher: Chatham, NJ : Chatham House Publ., 1994.
Edition/Format:   Print book : English : Completely rev. 3. edView all editions and formats

A study of public policy, organizational theory and public administration. In this 3rd edition the author defends the American public service, attacking both the popular stereotypes and the caustic  Read more...


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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Charles T Goodsell
ISBN: 1566430070 9781566430074
OCLC Number: 256550481
Description: XIII, 226 Seiten
Contents: Part 1 Bureaucracy despised, disparaged and defended: a brief for bureaucracy; the case debated by others; depictions in popular culture; depictions in academic writing. Part 2 What citizens experience from bureaucracy: surveying the surveys; more definitive surveys; reflections on the surveys; direct performance measures. Part 3 More suspicions and surprises re bureaucracy: bureaucracy as stereotype; bureaucracy as discriminator; bureaucracy as bungler; American bureaucracy compared. Part 4 Ask the impossible of bureaucracy? Easy!: no-win situations and red tape; administration by proxy; solve those problems; bureaucracy and social change. Part 5 Bureaucrats as ordinary people: who are the bureaucrats; the bureaucratic mentality; how bad is work in bureaucracy; the bureaucrats' reputation. Part 6 Bureaucratic bigness and badness reconsidered: the size of bureaucracy; growth, aging and badness; the political behaviour of bureaucracy; inequity and drift. Part 7 The great falsehood about the American government: anatomy of a falsehood; reactions to the falsehood; what should we do?
Responsibility: Charles T. Goodsell.


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